Gary Lang Cadillac

Chris Scholer always gets me in and out quickly for oil changes and tire rotation

My car was done and they pulled it outside. I had been waiting with 3 little kids and instead letting me know that my car is ready, it had been standing outside for 30 minutes.

Very professional, extremely helpful, and made the whole experience smooth sailing. Would def recommend Bill S! He was amazing and Jake was awesome in walking you through all the features on the vehicle. Super friendly staff!

Brought car in for check engine light & was told if light comes on again to bring back in.
Made it to Crystal Lake light came on. Today I took it back & left car for the morning.
Made it to LITH so hope problem is corrected. Was not charged the first time when I was
there. Today the repair was done for stuck control valve.

The absolute worst service experience I've ever had in my 58 years

Nothing, just keep doing what you have already been doing.

They had what I wanted and did a good job making the purchase smooth.

I purchased a used vehicle from here at the beginning of June 2021. I actually was pretty worried about this, because I was trading in a vehicle that had a pretty spotty history. I had actually been to a couple of dealerships prior to this one shopping my existing car around for a trade-in, and wasn't real happy with the amount offered. I was called out of the blue by someone from Gary Lang and was encouraged to bring it in, and they had the exact used vehicle I was interested in, and it was fairly convenient for me to get there, so I figured I'd give it a shot. I'm SO glad I did. I worked with Bill Ciszon who took care of me, and I was in and out of there in less than two hours, amazing experience. The choice of who to talk to when making a large purchase like a car always comes down to two things for me - price and service. I thought Gary Lang excelled in both areas - I felt very comfortable with not only what was offered for my trade, but the purchase price of the car as well. Everything was presented up front and it was a very easy process. Would definitely recommend checking this dealership out if you're in the market for a car as the property contains several dealerships and a HUGE lot - tons of inventory. Thank you again Bill and Gary Lang Auto Group!

Excellent thanks

Chris sales manager from Subaru should learn how to treat there future customers with respect. You should ask what I can do to earn your trust and business instead of saying just BYE.