Concord, CA New, Future Ford Lincoln of Concord sells and services Ford, LINCOLN vehicles in the greater Concord
Based on 303 Reviews
Add ReviewGary Miller opted not to leave a text review of Future Ford Lincoln of ConcordReport
Have a very good time purchasing my new Mavrick. I pulled up to the dealership and immediately was helped by Alim. He made this experience great and would recommendReport
The transmission in my truck had issues and future ford replaced it and set me up with a loaned vehicle.Report
The replacement was performed and completed as they quoted.
Thank you.
My wife and I found Future Ford of Concord willing to go the extra mile to ensure our satisfaction. Even with the rain coming down, Patrick was wiping the car down while teaching us the new control panel and phone set up. We recommend Future Ford of Concord. My Escape sure looks good in the garage.Report
Very nice staffing, very friendly , sale person is direct to the point , Maurice , with no hidden agenda, the finance manager, Moh is very professional and very helpful. In short , I’m very satisfied with Future Ford as compared to other dealer I’ve been through, So, thank you all for nice staffing. You guys rock. And. Congratulations in advance to Mau , a sale person for his future wedding .Report
Mike Muller opted not to leave a text review of Future Ford Lincoln of ConcordReport
Maurice was very accommodating, patient, and pleasant. He helped to place my mom in a new vehicle, and he showed a lot of good character and kind heart throughout the process. If you’re looking to purchase, request Maurice: for an informed and easygoing experience. My mom was afforded a great price, and it was clear that Maurice was trying to do the best he could for us in any ways he had the opportunity. Maurice has even gone further above and beyond through continued contact over calls or text to help with any questions, as my mom’s adjusted to the vehicle. I should mention this was a used, low cost vehicle that wasn’t dealership’s usual brands - so Maurice truly cares about clients’ comfort, and isn’t in the business to just create turnover.Report
Excellent customer service and the Manager was very attentive and helpful. I look forward to buying my Lincoln from here. I recommend this dealership for Ford's and Lincoln's.Report
We had a great experience purchasing our car. Very professional and kind service from Al.Report
Matt and Rob went above and beyond in helping my niece with her new *used* cars service issue.Report
Matt was kind, respectful and diligent in getting to the bottom of the issues on her 2020 Escape. He took us in bay to view the vehicle with a technician
-Rob and explained each item that was a concern clearly and concisely while answering any questions we had. Unfortunately, Towne ford was dishonest and recommended thousands in work that it seems now is not actually needed. He even showed her how to check her oil and where to look for leaks in the future. Shout out to Rob cause that was awesome and above and beyond.
After handshakes and hugs we left with new knowledge of my nieces car and happy tears. Yes, seriously tears of happy. Wild right?
We were treated with such respect, kindness and care it was really, dare I say this about a dealer???
Heartwarming....
I have been in the auto industry my entire life from body work to smog and then mechanical and I thought this type of personal touch had long been gone. However, right here in the bay we have a little twinkle of hope and humanity. If you are looking for a little bit of that
respect
try these guys out. I hope you too leave with happy tears too!
Thank you from the bottom of our hearts.
This is the kinda service people hope for from a dealer - 5 stars - chefs kiss