Fred Frederick Chrysler Dodge Jeep

Jenifer Donaway opted not to leave a text review of Fred Frederick Chrysler Dodge Jeep

Very friendly staff

After avoiding this Dealership for several years, I heard they had made some changes and replaced their lazy employees with ones that actually care about their customers! Before I was told I needed to make an appointment just to get a fuse put in ( I ended up doing it myself on their parking lot in less than 5 minutes ) today they called me about an air filter I was waiting for and put it on within the hour! What a difference! So if you thought their service department sucked before, give them another chance! Thanks Fred Frederick! I will be returning!

Headlight bulb on my daughter’s ‘19 Compass went out. Due to the fact that I have tremors, I was unable to put a new bulb in without breaking it. Called Fred Frederick and spoke to Russel. He told me to bring it right over and they would take care of it. I did exactly that. Russel had it completed and the keys back to me in just a few minutes….and NO CHARGE! This is rare in 2023, but once in a while you come across good people and good dealerships. I consider myself lucky to have found Fred Frederick and Russel! They will continue to get all of my business even though they are not the closest dealer to me.

I had my 2022 Ram 1500 serviced today, and not only was the service great, later that day I received this elaborate graphical Multi-point inspection sheet showing the detailed layout of my truck and all of the items that were checked. That, is high tech, top shelf customer service in my opinion.

Very friendly and welcoming. Good experience dealing with them

Quentin Sherwood opted not to leave a text review of Fred Frederick Chrysler Dodge Jeep

Hassle free, honest dealer. Our family has purchased several cars over the years from them and never had a bad experience.

Gary Plank opted not to leave a text review of Fred Frederick Chrysler Dodge Jeep

Britten Robbins opted not to leave a text review of Fred Frederick Chrysler Dodge Jeep