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Franklin Marriott Cool Springs

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About Franklin Marriott Cool Springs

Franklin Marriott Cool Springs

Location & Directions for Franklin Marriott Cool Springs

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700 Cool Springs Blvd, Franklin, TN 37067
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Services Franklin Marriott Cool Springs Offers

Complimentary Parking
Business Center
High-Speed Internet Access
Room Service
Shoeshine Stand
Concierge Lounge
Daily Housekeeping Service
Valet Dry Cleaning
Safe Deposit Boxes
Copy and Fax Services

4.6 Out of 5.0

Reviews For Franklin Marriott Cool Springs

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Linda Wells, LCR, CCR
Review source: Google Linda Wells, LCR, CCR Tuesday, December 21st 2021
Beautiful location for work
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Faith Whyte
Review source: Google Faith Whyte Thursday, December 16th 2021
Great experience.
Re: Great experience. ... Franklin Marriott Cool Springs replied on Thursday, December 16th 2021

We are happy to see that you enjoyed your stay with us Faith. We also appreciate the 5 star rating you gave us!

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Brandon Gremchuk
Review source: Google Brandon Gremchuk Tuesday, December 14th 2021
Very friendly staff, very clean and well maintained rooms. I'm a Marriott ambassador and this was one of the nicer Marriott hotels! Highly recommend
Re: Very friendly staff, very ... Franklin Marriott Cool Springs replied on Thursday, December 16th 2021

Brandon, Thank you for the wonderful comments and more importantly, thank you for your loyalty to Marriott. We love to hear comments like this.

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Leah Freiman
Review source: Google Leah Freiman Tuesday, December 14th 2021
My go-to hotel in Tennessee. Always a great experience
Re: My go-to hotel in Tenness ... Franklin Marriott Cool Springs replied on Thursday, December 16th 2021

Thank you Leah! We like being the "go to" hotel. We will see you again soon.

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Randy&Brandy Jones
Review source: Google Randy&Brandy Jones Sunday, December 12th 2021
It is a beautiful place
Re: It is a beautiful place ... Franklin Marriott Cool Springs replied on Monday, December 13th 2021

Thank you Randy and Brandy. We are glad you enjoyed our hotel and your stay with us.

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Jason Rodriguez
Review source: Google Jason Rodriguez Thursday, December 9th 2021
Jason Rodriguez opted not to leave a text review of Franklin Marriott Cool Springs
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Shawn Mills
Review source: Google Shawn Mills Wednesday, December 8th 2021
Awesome banquet facilities. Newly remodeled and it's beautiful! Staff was very nice as well and the food was better than most catered events.
Re: Awesome banquet facilitie ... Franklin Marriott Cool Springs replied on Monday, December 13th 2021

Shawn Thank you so much for the wonderful comments. We are happy to hear that you enjoyed our hotel and our conference facility. We look forward to having you for future events.

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William
Review source: Google William Monday, December 6th 2021
William opted not to leave a text review of Franklin Marriott Cool Springs
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David Rush
Review source: Google David Rush Sunday, December 5th 2021
Worst Marriot in the world. Lifetime platinum and I generally don't get annoyed. But nothing but horrible service from the start, reception staff did not care and should not be in the service industry, wrong room type would not change it, did not clean the room, room itself needed maintenance, room door did not lock properly, bathroom door did not shut, shower flooded the bathroom floor. I'll leave it there enough said.
Re: Worst Marriot in the worl ... Franklin Marriott Cool Springs replied on Monday, December 6th 2021

David, I am sorry that you had some issues with your stay. While we do our absolute best to make sure our guests enjoy their stay, it is apparent we did not deliver in this case. We will definitely use your comments in our effort to continuously improve. Thank you for taking the time to let us know.

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Kristen Turner
Review source: Google Kristen Turner Sunday, December 5th 2021
Very nice, clean, quiet. Nice beds, spacious room and bathroom
Re: Very nice, clean, quiet. ... Franklin Marriott Cool Springs replied on Monday, December 6th 2021

Kristen, Thank you for taking the time to give us a great review. I am pleased to know that you enjoyed our accommodations.

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More About Franklin Marriott Cool Springs

The Franklin Marriott Cool Springs is a suburban Nashville upscale hotel located in Tennessee's fastest growing commercial development district, boasting an exceptional variety of shopping, restaurants and activities. Enjoy your stay at this unique hotel while experiencing the best of Nashville, from the rolling hills of Tennessee to the heart of American culture.