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Carol Flynn Heating & Cooling

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About Carol Flynn Heating & Cooling

Total heating and cooling care since 1954.

Location & Directions for Carol Flynn Heating & Cooling

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200 Valley Dr Ste 50 #216, Brisbane, CA 94005
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Services Carol Flynn Heating & Cooling Offers

window replacement, window installation, vinyl windows, vinyl doors, fiberglass windows, aluminum windows, energy efficient windows, sliding doors, patio doors, entry doors, french doors, door replacement, door installation, garden doors, storm doors

4.6 Out of 5.0

Reviews For Carol Flynn Heating & Cooling

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Sharon Condon
Review source: Google Sharon Condon Saturday, December 18th 2021
We had Foster Windows replace all of the windows in our house and it was an excellent experience from start to finish. Logan was friendly and professional, able to answer all our questions and in a most timely manner. The windows were ready on the date as promised and the installation crew who were polite, professional and so tidy, installed all the windows expertly within 2 days as we had been told they would. We couldn't be happier with our new energy efficient windows and highly recommend Foster Windows. You can't go wrong with this company!
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Ashli McLeod
Review source: Google Ashli McLeod Friday, December 17th 2021
Amazing service, easy to work with, best home upgrade experience I've had in a long time. Logan was informed, patient, and extremely responsive to my texts which made it easy to stay informed during our production wait for new windows. We had one window where we changed the design and he had great ideas and was willing to figure it out with us.
Install crew was FANTASTIC. They were helpful, skilled, fast, did a great job and cleaned up perfectly. They figured out the window we had changed without issue or complaint. I wish all installations were this amazing.
Highly recommend Foster Exteriors for your new windows!
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Scott Booth
Review source: Google Scott Booth Tuesday, November 16th 2021
Great experience with Logan & have recommended him to friends and co-workers. Windows look great and his installation crew were fabulous. The windows arrived as described and he kept us updated throughout the process. Yes, everything is taking much longer to deliver these days but Logan kept us in the loop and made sure everything was done as promised.

Highly recommended.
Ordered Windows: Late May 2021
Installed: Late October 2021
11 Total Windows
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Michael Trusty
Review source: Google Michael Trusty Wednesday, October 13th 2021
The owner Logan is a difficult person. Argumentative, disrespectful and passive aggressive. I had issues with the quality of the interior workmanship and he tried to blame me by saying he warned me about how some of the problems were discussed in his presentation. He left the framing on the inside of my window installation with huge chunks of wood gouged out of the trim. Apparently he thinks this is my problem and got angry with me when I brought it to his attention. He was defensive and argued with me about my concerns. Buyers, beware. The windows are beautiful and look great. This was a terrible experience for my wife and me. Try someone else.
Re: The owner Logan is a diff ... Carol Flynn Heating & Cooling replied on Tuesday, November 23rd 2021

We strongly feel we did everything we could to explain the expectations for the unique project of removing eight wood-framed windows in one opening and installing only four which would result in an area showing where studs had been removed and would require another trade to complete the finished work. The window installation was flawless, it's simply this area of concern that Mr. Trusty is unhappy with. It was communicated to Mr. Trusty in our initial consultation and again when our lead installer visited the job site on two separate occasions. It was again discussed in a phone call and in an email, which included a sketch, explaining what he should expect, all before the contract had been signed. Our contract states that we are not responsible for any painting, repairs, or carpentry work unless specified as part of our agreement and we felt that this was understood. A week after installation, Mr. Trusty informed us that he was unhappy with the outcome of the job. Our lead installer came out for an inspection and to offer a temporary solution but Mr. Trusty's constant criticism of our Company made for a very uncomfortable and unwelcome visit for our installer. Shortly after leaving, we received a negative review from Mr. Trusty and we then realized that even after thoroughly explaining all the details of the job on several occasions, and trying to offer a solution, that we would, regrettably, be unable to meet Mr. Trusty's expectations. We performed everything that our contract entailed and feel we made every effort to explain all the details to Mr. Trusty. We take pride in our workmanship and the satisfaction of the customer is our top priority. We regret Mr. Trusty was not satisfied with the outcome.

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Charles Russ
Review source: Google Charles Russ Wednesday, October 6th 2021
Charles Russ opted not to leave a text review of Foster Exteriors Window Company
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William Reid
Review source: Google William Reid Wednesday, September 29th 2021
William Reid opted not to leave a text review of Foster Exteriors Window Company
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Vic Ben-Ezra
Review source: Google Vic Ben-Ezra Saturday, September 18th 2021
This was my second installation with Foster's. They did an outstanding job on the back 1/2 of my house about 2 yrs ago and installed new windows in the front half just a few weeks ago. The installation went with any issues, The installers (who are a family) were professional, on-time, cleaned up inside and outside, took the old windows and you would never know they were there. The windows are terrific. Logan, the owner, is easy to work with AND IN MY OPINION THE COSTS WERE FAIR AND REASONABLE. Bottom line: I would recommend without any hesitation
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Mary Ridgway
Review source: Google Mary Ridgway Wednesday, August 4th 2021
I'm so happy with our new windows. Foster Exteriors worked with us to determine the best windows for our house and tested for lead paint -- big selling point for me as our house was built in the 50s. The installation crew was professional, efficient and installed all 12 windows in less than a day. . They also cleaned up so thoroughly after the installation that there was really nothing for us to do except move the furniture back. I would highly recommend them to anyone who is looking to update/upgrade windows. Such a great experience!
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Joy Alex
Review source: Google Joy Alex Tuesday, August 3rd 2021
Logan and his entire team at Foster Exteriors Window Company are incredible! I absolutely LOVE my new windows. Due to the pandemic everything was on extreme back order but Logan communicated continually about any delays. When they finally arrived the team that installed them were absolutely amazing! Incredibly professional, kind and really talented at their jobs. Everything looks so beautiful and I am pleased with everything about this company. I would recommend them in a heartbeat. Thank you! -Tina
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Karen Haley
Review source: Google Karen Haley Saturday, July 17th 2021
Karen Haley opted not to leave a text review of Foster Exteriors Window Company
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