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Ford Lincoln of Chantilly

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About Ford Lincoln of Chantilly

Visit Ted Britt Ford Lincoln of Chantilly for a variety of new and used cars by Ford and Lincoln in the Chantilly area. Our greater Arlington VA, Manassas and Sterling VA Ford and Lincoln dealership is ready to assist you!

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4175 Auto Park Circle , Chantilly , VA 20151
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4.2 Out of 5.0

Reviews For Ford Lincoln of Chantilly

Reviews for this business have been aggregated from multiple sources.

Based on 443 Reviews

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Bakeh Moses
Review source: Google Bakeh Moses Wednesday, June 25th 2025
I had a terrible experience with Ted Britt Ford of Chantilly and would strongly warn anyone considering buying a car from them. I purchased a vehicle from them in late 2023, and the AC wasn’t working—something I reported immediately. They asked me to bring it in, which I did, but after three days, the issue was still not fixed. I had to pick up the car because I needed it for work, and they assured me they had ordered the part and would follow up once it arrived.
That follow-up never happened. I tried multiple times to reach them, but they ignored me. Then I was deployed, and upon returning, I took my car back for the repair, only to be told that I had waited too long and that new management was in place—meaning they refused to fix it.
Ted Britt Ford of Chantilly is dishonest and unreliable. They lie to customers, fail to honor their commitments, and ignore follow-ups. If you’re looking for a dealership that stands by its word, go elsewhere—this place will take your money and leave you stranded. Avoid them at all costs!
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Roberto Acha
Review source: Google Roberto Acha Wednesday, June 25th 2025
I was looking to shop, but from the reviews I see here and the comments I have been hearing, this place is a horrible shop.
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Eric A.
Review source: Google Eric A. Wednesday, June 25th 2025
Great experience! Would highly recommend. Ask for Hunter, she was an excellent sales rep. And Marcus, the sales manager was also excellent to work with.
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N Naib
Review source: Google N Naib Monday, June 23rd 2025
N Naib opted not to leave a text review of Ford Lincoln of Chantilly
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Broadwayhome
Review source: Google Broadwayhome Monday, June 23rd 2025
Broadwayhome opted not to leave a text review of Ford Lincoln of Chantilly
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Rochelle Esguerra
Review source: Google Rochelle Esguerra Sunday, June 22nd 2025
As always I had a great experience with the team who helped and handled me. I would like to thank Mr. Hassan the sales manager who was very encouraging his sales talk was very excellent I may say. And also to Evan . I really appreciate them. I absolutely recommend them both
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tyler j
Review source: Google tyler j Wednesday, June 18th 2025
Place is great! Everything went super smooth and easy!
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Phil Pestone
Review source: Google Phil Pestone Wednesday, June 18th 2025
Phil Pestone opted not to leave a text review of Ford Lincoln of Chantilly
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Mike Ettefagh
Review source: Google Mike Ettefagh Wednesday, June 18th 2025
I was an out of state buyer and Chris Gibson with Ted Britt Ford of Chantilly could not have made the process any easier or efficient. The online price for the 2024 F250 was lower than I could find anywhere else so I was expecting it to be already sold or have a lot of dealer add-ons and fees. There were zero games or gimmicks and not only was the transaction easy and as promised, Chris worked out delivering the F250 to the mountains of NC. Thanks Chris, for going above and beyond!
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George Luzaich
Review source: Google George Luzaich Wednesday, June 18th 2025
I had a great experience purchasing my truck! Derek was excellent! I loathe buying vehicles but Derek Thompson put up with me and was able to navigate every roadblock I put in the way. No pressure in any way but top tier customer service at all times. I highly recommend the Ted Britt group and put an especially high recommendation of Derek Thompson.
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