Flagship Motorcars

Awara Osman was an absolute pleasure to work with. Mrs. Kelley in the finance dept was great to work with as well. Highly recommend doing business at Flagship in Lynnfield. Very easy going and thoughtful. Thank you!
Eric A.

Haliyah Hakeem opted not to leave a text review of Flagship Motorcars

He had the patience to explain into detail everything we needed to know. He’s been very helpful in our car acquisition and will definitely use him the next time. Because of him, I’m getting my next car at Lynnfield Mercedes. Thanks Hamid!

Christopher Hardy opted not to leave a text review of Flagship Motorcars

Had a great experience working with Anthony Merullo and the Flagship dealership staff. He was informed, listened to my needs, was professional and low-key. As car buying can be stressful for me, he made it as seamless and smooth as possible. Would recommend anyone interested in the Mercedes brand to speak to him.

Great service of of the salesman Hamid Taghzouit. He found exactly the vehicle that my wife was looking for. Thanks.

I was sold and given a car that was unsafe and stated has not previous damage. The car had a damaged left fender, a gash on the hood, the calipers where frozen, the breaks were down to 2mm, the rotors where warn out, the air filters looked as if they were never replaced, coolant was not topped off, and there was damage to the tire wall. I was informed by the sale associate that service would be completed to the vehicle prior to releasing the vehicle as that did not happen. The vehicle had to be towed from my home. When I went to go pick up the vehicle after allegedly being repaired, it still was still making a noise. So, I returned the vehicle. I was informed the registration and financing loan would be canceled and it took repeated phone call for this to occur. I was informed I would receive a refund for the down payment I gave for the vehicle and still have not received it as of today. I would never do business with this dealership gain and highly suggest you don’t either. They listed the car back on their website for sale, and I have yet to receive my refund. I am not sure where any of this acceptable. The sales associate Steve’s response was at some point you need to understand you bought a used car. Excuse me, I purchased a used car at what I thought was a reputable car dealership, not a mom and pop dealership!

Craig was an absolute delight to work with. Guided me to the right car. I would recommend him and only him to anyone looking to purchase a mercedes in their future.

I only gave 4 stars because the car I was coming in to purchase was going through detailing for when i arrived and another salesman took it from under my feet. Not appreciated but glad Craig was able to help me find a similar car at a better cost!

Thank you Craig!

LISTEN TO THE BAD REVIEWS!!! DO NOT BELIEVE THEIR “INSPECTION”!! I bought my car on Tuesday January 2. I was told the car was ready to pick up the following Friday. I live a hour away so I called before I left to pick it up and they said it was ready. when I arrived to pick it up, I was told it actually wasn't ready because the tires had dry rot!!! This was a shock because they claim to do a very thorough inspection that includes a depth check on the tires. They told me they had to replace the tires and they’d deliver it to me the next day. After not hearing from them all day I call and find out the car actually won’t be ready till Monday because they were waiting for parts. When I picked up the car on Monday the 8th I was informed for the first time that there was also a problem with one of the windows and I'd have to come back. After I got my car, I still had to go get an inspection sticker myself and it failed because the drivers side headlight was facing the ground. I brought my car into the service center on Monday the 15th to fix the window and the headlight. After I left, I noticed the rubber part of the window wasn't put back right and it was hanging over my door!!! They “fixed” the headlight and it’s facing forward and did pass inspection but it does not fit properly, there’s a gap which water can get into and cause damage. I’ve brought this issue up to them twice and they are now unresponsive even though my car is still within their warranty!!!!!!

BruhdahHood Productions opted not to leave a text review of Flagship Motorcars