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Fishtown Flats

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About Fishtown Flats

Welcome to Fishtown Flats - a modern apartment community in Olde Kensington, near Northern Liberties! We offer spacious one-, two-, and three-bedroom floor plans with luxurious amenities, including stainless-steel appliances, quartz countertops, secure-gated parking, an in-unit washer and dryer, and much more! Contact our team today to learn more or to schedule a tour of our Olde Kensington, Philadelphia apartments!

Location & Directions for Fishtown Flats

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1415 Germantown Avenue, Philadelphia, PA 19122
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  • Apartment Complex
2.0 Out of 5.0

Reviews For Fishtown Flats

Reviews for this business have been aggregated from multiple sources.

Based on 4 Reviews

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Pa1idine
Review source: Google Pa1idine Thursday, December 2nd 2021
I came by for a tour and the place was nice Property Manager was awesome. Everyone was well informed and helpful. I have not made a decision yet but I am heavily leaning towards this place. The security is awesome. It is a safe and comfortable environment.
Re: I came by for a tour and ... Fishtown Flats replied on Friday, December 3rd 2021

Hey Palidine, Thank you for your review! We are happy that we were able to make a positive impression with you and we are excited to welcome you home to our wonderful community. In case you don't have it, our direct line to the management staff is 267-698-9525. Let us know if you have any questions, or if you would like to come and tour with us again. Happy Holidays!

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Charles V
Review source: Google Charles V Friday, November 5th 2021
This place was a dump. Not brand new it's a reno with wonky floors weird caged connector to the second building. Insanely poor construction of the unit, scratched floors nothing lined up. I took the tour to be polite.
Re: This place was a dump. No ... Fishtown Flats replied on Friday, December 3rd 2021

Hey Charles, We are sorry that we did not put our best foot forward on your tour with us back in July. New management has taken over a little over a month ago, and our new staff is on the grounds Monday- Friday improving our look. Although our building is only two years old, like any home, it requires TLC from a passionate and knowledgeable staff. We are dedicated to caring for this community We appreciate you taking the time to tour with our community and should we have the opportunity to improve your opinion, we would like to offer you to return and see our updated look. We wish you the best on your next transition! -The Fishtown Flats Management Team-

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Thanh Huynh
Review source: Google Thanh Huynh Monday, October 4th 2021
I've been living here since beginning of August 2021, and it has been a nightmare. Moving in, I requested to reserve the loading dock and elevator for Saturday morning. No response. No phone number to reach anyone to resolve issues. They were so quick to respond when I wanted a tour and before I signed the lease, but once I signed the lease, no response. Someone parked in my parking spot that I paid for and there is no one I can call to have the car removed. Packages get stolen all the time. There is no way to get a hold of the property manager. I cannot wait for my lease to be up so I can move out of this place. Do not recommend renting here at all!
Re: I've been living here sin ... Fishtown Flats replied on Thursday, December 2nd 2021

Hey Thanh, Thank you for your review. We are deeply sorry to hear that your experience at The Fishtown Flats has not lived up to your expectation. At this time the Fishtown Flats is under new management and we are happy to see what can be done to improve our relationship with you. Moving is a very stressful time frame, and previous management should've provided your with better communication. Our moving policies and procedures have been updated, so I'm happy to hear that we are in the right direction. Our management cell phone can be contacted Mon-Saturday at any time at 267-698-9525. Our Emergency Maintenance Hotline is available Mon-Friday from 7pm-7am at 267-698-9082. Personnel is now on site Monday-Sunday. Please give us a call. Because of this new shift all of your feedback is considered critical and valuable. Thank you for giving us an opportunity to engage and support the needs of our community.

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Zachary Messina
Review source: Google Zachary Messina Sunday, September 26th 2021
Because of the terrible reviews and multiple news stories, the property owner changed the name of these properties. Nothing about them has changed, it's still terrible what they've done in the past, the properties are still hastily and poorly built and you will have nothing but problems. Do not believe a word they say. They've lowered the rent to attract tenants, but with the issues you'll have it's not worth it. People have had to pay to have their apartments cleaned at move-in, have HVAC workers come out to remove mold from the AC systems or ceiling leaks. Just don't do it, look around, anything is better. The old name were the Moscow and Monica buildings, Google it before you sign.
Re: Because of the terrible r ... Fishtown Flats replied on Thursday, December 2nd 2021

Thank you for your review Zachary, We are sorry that your stay with the Fishtown Flats did not end on a positive note. New management has begun tackling the issues of our community in the past month and we are eager to see improvement in quality of our community relationships, communication with maintenance issues, and the transition of those coming home and saying goodbye to our community. We understand that you are no longer with us, but we would still like to thank you for your invaluable tenancy and your critical feedback while we turn the experience around. One of the first measures we took was to establish a management phone line at 267-698-9525. We would like to welcome you to give us a call with any further information we can have. We wish you the best in your new home, and hope that we can help repair this relationship with our fresh community outlook. Al-Nis

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