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First Choice Limousine

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About First Choice Limousine

From the First Choice Limousine website:
Limousine Service in Worcester, Massachusetts Offering Limos, Party Bus Rentals//Charters, Vans & Airport Shuttle Service.

Location & Directions for First Choice Limousine

6 West Mountain St., Worcestesr, MA 01606
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Services First Choice Limousine Offers

Transportation, First Choice Limousine

4.0 Out of 5.0

Reviews For First Choice Limousine

Reviews for this business have been aggregated from multiple sources.

Based on 40 Reviews

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Jay Roy USA
Review source: Google Jay Roy USA Monday, May 22nd 2023
We’ve used First Choice many times to get to the airport. Great staff and good vehicles. The prices have gone up though so I don’t see the value anymore unless there’s a couple of us.
Derrick Biddle
Review source: Google Derrick Biddle Sunday, March 19th 2023
Derrick Biddle opted not to leave a text review of First Choice Limousine
Kate Diaz
Review source: Google Kate Diaz Monday, March 6th 2023
So disappointed. Another transport company cancelled on my party of 7 last minute. I called First class to see if there was any availability and told them about what happened with the other company. I was told I would get a call back inntwi minutes twice. No return call and when I tried to call back it went voicemail .
Update: did get a call back from a member of the company. They did apologize and that they would follow up with the individual.
mary beth tolf
Review source: Google mary beth tolf Saturday, February 4th 2023
Ride to Airport was fine. They ride home was a little intense.
Bryan Stipek
Review source: Google Bryan Stipek Monday, January 9th 2023
Review Part 2:

Chris was our 25-passenger party bus driver. We had already been dropped off by our limo at the venue to take photos with our photographer before this service was to start so most of the experience in this review is second-hand from our guests. As previously discussed with First Choice Limo, all our shuttle times was both in our contract and on our wedding website for our guests knowledge. The shuttle was to make two trips for drop-off to cocktail hour and reception, leaving the hotel at 4:30pm & 5:00pm to be dropped off at 4:45pm & 5:15pm at Harrington Farm. The shuttle was to make five trips (4 advertised on our website & the 5th specifically for the bridal only) for pickup from the venue to drop off at the hotel, leaving Harrington Farm at 8:15, 8:45, 9:15, 9:45 & the last one for the bridal party at 10:15pm, dropping off at the hotel at 8:30, 9:00, 9:30, 10:00, & 10:30pm.

Our guests told us that the first shuttle arrived at the hotel for pick up on time at 4:30, however, the second shuttle did not arrive on time for the 5pm pickup. Many guests missed the cocktail hour (5-6pm) altogether including the father of the bride, the parents & sister of the groom, & a bridal party kid. We're not sure what the driver was doing as this is a large gap in time. We were lucky the guests of honor arrived in time for the parent dances. Although the majority of the feedback for the guests ride back to the hotel at the end of the night was that the music was fun and enjoyable, we were also told that he drove fast (probably because he was behind schedule) and recklessly as our guests slide across the limo-like seats often. We were enjoying dancing at our reception so we are not sure when the first shuttle at the end of the night arrived; however, we do know that by the close of the reception at 9:45 (the last advertised bus for guests), there was no bus waiting for pickup. Chris didn't leave with the last guests until 10:20pm.

Then, it was our first-hand experience at the end of the night when we were expected to catch the shuttle ride back to our hotel. Knowing the last guest shuttle was behind schedule, we knew a round trip was about 30 min so were expecting to be picked up at 10:50pm (instead of originally scheduled 10:15pm); however, we were not picked up until after 11pm. Again, we're not quite sure what the driver was doing as the distance between the hotel and venue was only 15 min. We felt bad for the venue because the workers had to stay until we left and we were supposed to have been gone 45 minutes prior to pick up. Once picked up, Chris smelt like straight cigarette smoke. It was very potent and off-putting. We could only assume the reason he was behind schedule all day and all night was because he took smoke breaks. Through personal experience, we can agree with our guests that Chris drove fast and recklessly for our ride back as well; however, we did enjoy the music. By the time we arrived at the hotel, it was after 11:30pm and after checking into our room and changing out of our wedding dress/suit, we had missed 1.5hrs of our after party and the bar had already closed. Needless to say, it wasn't the way we intended to spend our time at our after-party. Overall, terrible experience with the shuttle service and Chris.

All in all, I would still recommend First Choice Limo as a company. However, I would definitely suggest asking who your driver will be as I would not recommend Chris & confirming what vehicle will arrive.
Amanda Stipek
Review source: Google Amanda Stipek Monday, January 9th 2023
Review Part 1:

We used First Choice Limo for our wedding day. We got married at our church in Maynard, MA and our reception was at Harrington Farm in Princeton, MA. We utilized their services for a limo for the wedding party to get from the getting ready location to the church and again from the church to the reception. We also utilized their services for a guest shuttle from the hotel to the reception for cocktail hour and after the reception back to the hotel.

First Choice Limo was quick to reply to my initial inquiry via The Knot and any additional queries I had after booking up until the big day. Anyone I spoke to over the phone was very friendly. They worked with us for the services we were looking for and worked with our budget as we were inquiring about two different services. We were happy we could find a company that allowed us to get both a limo and shuttle to transport guests for a reasonable price. It was hard to find a company that allowed a guest shuttle to be used for the beginning of cocktail hour and post-reception transportation back to the hotel without charging us an arm and a leg for the entire duration from the start of first pick up, even though we didn't need services during the actual reception. We were super thankful that First Choice Limo allowed a 4-hour shuttle service to be split 2 hours for cocktail hour drop off and 2 hours for hotel drop off as paying for 6-7 hours would have been unnecessary money spent while the driver sat and waited for the reception to end.

In our contract, we had a 16-passenger Lincoln Navigator and an older Cadillac Escalade arrived. Not a big deal to us because we got from point A to point B with no issues, but it not the vehicle we had purchased. Phil was our limo driver. He was dressed professionally, in a suit, and was very polite. The limo was clean, had celebratory champagne, water, soda, and red carpet service. Phil knew back roads from our church to the reception venue as our wedding was a Friday afternoon and we knew there would be rush hour traffic on Route 2 during that time. We arrived on schedule to the reception and the ride was pleasant. Overall, great experience with the limo service and Phil!
Kenneth Gilman
Review source: Google Kenneth Gilman Thursday, January 5th 2023
Friendly service!
Nick Rice
Review source: Google Nick Rice Monday, December 19th 2022
We hired First Choice Limo for our wedding and they did a fantastic job. The driver was very friendly! Champagne for the wedding parties was supplied and it was a nice touch. Reasonably priced too
Michael Morand
Review source: Google Michael Morand Thursday, December 8th 2022
Love this place. They took good care of me.
George Bal
Review source: Google George Bal Saturday, October 15th 2022
Drivers drive like maniacs on the highway
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