Ferrari of San Francisco

I like shopping here. I really want brand new red shiny Ferrari. It is on my bucket list - But a Robinson R44 helicopter is 1st -----really

Re: I like shopping here. I r ... Ferrari of San Francisco replied on Tuesday, September 15th 2020

Thank you, Michael.

Wonderful!

Re: Wonderful! ... Ferrari of San Francisco replied on Tuesday, November 9th 2021

Barbara, thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate your business and recommendation. Make it a great week!

Talha Ahmad opted not to leave a text review of Ferrari of San Francisco

I'd initially called on 6/16 to schedule an advertised air conditioning service for my 1988 328 GTS. Person who answered, Adam, was not aware of it, actually asked for a screen shot - though he said he was online himself and I explained where I was seeing it - which I forwarded, and he said he'd call me back. He did not.
Called later that day and spoke to Jorge, who was also not aware of the advertised service, asked for my VIN number, so he could get details, and said he'd call me back, and he did not.
Called the next day, and spoke to a new person, Irwin, who said he did not deal with Ferrari's, said he would forward my contact info to Matt, who did, and Matt never called me back either.
I can't take this personally, as they had no idea who I was, but this is absolutely terrible customer service. Makes me wonder how many other people get blown off trying to get their cars serviced.
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Update: I was subsequently contacted by Bradd Troedel, the service manager, who was very personable and interested in overcoming my negative first impression. He facilitated promptly scheduling the service, and my A/C was checked out and recharged and now working 100%. Everyone I met was great, and I'd not hesitate at all about scheduling further work.

Re: I'd initially called on 6 ... Ferrari of San Francisco replied on Wednesday, June 23rd 2021

Vince, thank you for sharing your experience with our service team. When we do drop the ball, we are committed to making things right. Please know that we have shared your review with our team and have reviewed where we can improve for future communications. We appreciate you. Have a great day!

Never thought I would say this but the dealer saved me from paying for stuff I did not need. Took my car to a shady shop who tried to scam me. I am very glad I took my car for another opinion. My views dealerships has made a positive change.

Re: Never thought I would say ... Ferrari of San Francisco replied on Wednesday, June 9th 2021

Joe, thank you for sharing your five star review and feedback here on DealerRater. We appreciate you! If we can be of service in the future, please don't think twice. We are here to assist all Ferrari enthusiasts and owners with their Ferrari dreams & desires!

Robert Russell opted not to leave a text review of Ferrari of San Francisco

G Taylor opted not to leave a text review of Ferrari of San Francisco

Talk to Gregg Jacobs... great guy. Beautiful cars.

Re: Talk to Gregg Jacobs... g ... Ferrari of San Francisco replied on Wednesday, March 10th 2021

Craig, thank you for sharing your five star review here on Google. Please let Gregg know anytime that we may be of further service to you. Make it a great week!

Gregg is always a professional, excellent experience with Ferrari of San Francisco!

Re: Gregg is always a profess ... Ferrari of San Francisco replied on Monday, February 15th 2021

Tim, thank you for recognizing Gregg here on Google. We appreciate you!

This exotic car is one of the best looking cars i have ever seen. Inside the shop, it looks like a car paradise. One car is more attractive then another. Production is limited. In 2019 Ferrari produced only 10,131 units. They sell both new and used ones. The cheapest car is at least $200,000. The price is as high as the price of the house in many Florida state locations. It looks away more sophisticated than Tesla. Anyone who can afford Tesla, probably will be able to buy this Italian supercar, and will not regret. Also, Ferrari company is owned 67.9 % by public, and is one of very few independent supercar brands that exist in the world. Location of the store is not in San Francisco but in Marin county, city Mill Valley. I would suggest anyone to visit this store and evaluate these beautiful cars with incredible interiors. Staff members are very knowledgeable and helpful.

Re: This exotic car is one of ... Ferrari of San Francisco replied on Saturday, January 30th 2021

Alex, thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate you!