East Carolina Chrysler Dodge Jeep Ram FIAT

10 out of 10 for the crew at East Carolina Dodge !

It was amazing! Big E was wonderful to work with and the vehicle is exactly what I wanted!

I love my purchase so far. It is a used vehicle that I have only been driving for three days, so I will have to see if there turns out to be any major issues, but only small problems so far. My salesperson (CJ) was very helpful and responsive while we worked out financing. I don’t love, however, that we cannot refuse an extra charge for wheel locks and nitrogen.

Alex was wonderful to work with! Thank you for helping me get my dream jeep!

Queshon ("Q") was our salesperson and he was GREAT! PERSONABLE, PROFESSIONAL, AND POISED are just a few characteristics that he exhibited while we were going through the buying process.
If you're in the market for a new car, go see Q at East Carolina Chrysler Dodge. He will not disappoint you.

As a business owner I prefer to deal with professional reputable, responsive and honest people. East Carolina Chrysler Dodge Jeep Ram Fiat fits all of the above. Their sales manager, Brain Rogers is the best. Sometimes you dread the word, "car salesman", but not in this case. I look forward to every time I work with Brian and his team. No pressure just open and honest in all dealings I have experienced. I have purchased 20 plus vehicles both personal and for my business fleet and will continue to give call them for all my vehicle needs.

Overall a very pleasant buying experience. Bobby was very helpful and thorough in his assistance throughout the purchasing process. Highly recommend this dealership and Bobby our salesman.

Tamara Ebron opted not to leave a text review of East Carolina Chrysler Dodge Jeep Ram FIAT

Do not recommend. Received a message about a safety recall. Took my vehicle in for them do what needed to be done for the recall & received a completed multi point inspection that said there were no issues with the vehicle. 3 days later my vehicle would not start. Never had this issue before. Called & asked if someone could tow the vehicle to the shop being that this had never happened before they “fixed the recall situation” they said they couldn’t tow it in, no problem I have AAA, got it towed & now they have no urgency with fixing my vehicle, they said they hope to get to it within a day or 2…so my vehicle was perfectly fine before taking it in for service & now that they have messed something up, they are in no rush to fix what they messed up…so i highly do not recommend.

Update: this situation was rectified & i am very pleased with how quickly this problem was resolved. Great customer service for reaching out to me & hearing my concerns & reacting quickly to fixing my vehicle. Thank you.

winfred moss opted not to leave a text review of East Carolina Chrysler Dodge Jeep Ram FIAT