We appreciate you taking the time to learn more about our Vacaville dealership. Our goal is to give our customers an interactive look at our new car and used inventory, as well as allow you to conveniently schedule a service appointment, or apply for financing.
Based on 10 Reviews
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Drive away from this placeReportRe: Drive away from this plac ... Dodge Chrysler Jeep Ram Of Vacaville replied on Saturday, December 18th 2021Zenith Kamalu, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Went in for 11am appt. 30k service, out by 5pm to find out all done was oil and filter change. Paperwork said tire pressure check, simple right?, NOT done. I was asked to return next day for the 30k service, I dropped the car off and left. Two hours later I received a phone call from adviser saying my car doesnt need 30k service. All and all it's a good thing, frustrating part is; it appears the advisor doesn't know what he is doing. Not everyone have the time to spend at the dealer for a simple service.Report
Called to ask a question an was hung up on twice.ReportRe: Called to ask a question ... Dodge Chrysler Jeep Ram Of Vacaville replied on Tuesday, December 14th 2021Justin Jacobson, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (707) 359-7257 so we can work towards a resolution. We look forward to hearing from you.
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