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Discount Propane Inc

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About Discount Propane Inc

Discount Propane is a family-owned and operated company with over 30 years in the business. We offer residential propane and commercial propane service for all of your propane dispensing and delivery needs. Our expert technicians are prompt, professional

From the Discount Propane Inc website:
Discount Propane Inc has been providing propane in Orlando and Central Florida for over 25 years. We deliver propane directly to you! Call (877) 658-5527 now!

Location & Directions for Discount Propane Inc

2800 Pennington Rd Suite B, Orlando, FL 32804
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Services Discount Propane Inc Offers

Propane, Discount Propane Inc

  • Propane Supplier
2.9 Out of 5.0

Reviews For Discount Propane Inc

Reviews for this business have been aggregated from multiple sources.

Based on 26 Reviews

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Pete Austin
Review source: Google Pete Austin Friday, March 16th 2018
No answer. 3-16-18, 1:30pm
Mohammed Mashak
Review source: Google Mohammed Mashak Monday, January 22nd 2018
This is worse place to give them your business, I have 8 month old baby and let me without gas for 2 days then after 5 phone calls they don't even try to come over next day at 9am they where 2 hours late .
And after nothing works in my house NO hot water then when I called they refused to send tech to see what happen to my water heater .
I'm going to give case to my attorney and I'm going to change this company.
Do your self favor try not to use this people.
Tom Varghese
Review source: Google Tom Varghese Friday, November 24th 2017
Horrible customer service, the charge high prices and won't service anything. I just bought a brand new grill that did not have standard fittings and they refused to assist with getting it connected. They also said they could help with fireplace connection either. Went to 20 lb portable gas refills and it's half the price they charge for home refill. Then would charge monthly even if we didn't get a refill because of their service fee. Total rip off avoid them.
Danny Veal
Review source: Google Danny Veal Monday, April 10th 2017
Bonnie who answers the phone is rude as can be. The person that gave the bid for install was just as bad.
Michael Bargerhuff
Review source: Google Michael Bargerhuff Monday, January 13th 2014
Scam artists; constantly charging fees and I swear they double charge.... clueless in their billing dept, just a bad excuse for a business.
Stefan Russell
Review source: Google Stefan Russell Friday, June 14th 2013
Called to get a quote -- to bury a tank in backyard, to hook up to new pool & hot tub.
Receptionist was clueless. Tells me so & so is the one that handles that, and will call me back. Of course... i never did get that call.
I call 3-4 days later, and ask for that specific person. I leave a voicemail for her. Never did get a return call.
This is a red flag... they are either too busy, or too incompetent... but i give it another 3-4 days and call, but ask for a manager.

Manager was apologetic. Tells me they will be out to my house to give me a quote within 2 days. Of course, that did not happen! At this point, i have another 2 companies quoting me.
I get a call 1 week later, asking if i am home right now for the quote.
I tell the lady on the phone "I do not need to be there for the quote. The manager said i do not need to be there for the quote." (this is NOT rocket science!).
Somehow, she states that they will have to re-schedule my 'appointment' for the quote. Whatever. I am certainly NOT holding my breath!
1 week later... i get another call -- with the same scenario!! Asking if i am home for the quote! Lawdie! Are these people stupid?!!?
I tell the girl on the phone, to have the manager call me. She does. Claims the quote will be done that day and i will have quote via email that day.

About 5-6 days later... i get the emailed quote (after i called the manager twice to tell her i still had not received the quote via email!).

I finally get the quote. Yippee! I mean, at this point... it only took about 3.5 weeks!!!! I look at the quote... compare it to the 2 other quotes... and they were by far the most expensive!!

I somehow got lucky and found a smaller gas company called Thompson Gas.
Their quote was literally 50% better than Discount Gas, and the folks at Thompson Gas are nice, punctual, and seem to have a good head on their shoulders!

Stay away from Discount Gas. Go with Thompson if i were you. Oh well.
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More About Discount Propane Inc

Full service propane dealer providing deliveries to residential, commercial, forklift, agricultural and wholesale accounts; also offering service of generators, heaters, furnaces and anything else fueled by propane. Service area extends across all of central Florida. A family-owned and operated company with over 30 years in the business.