DecisionLink: Customer Value Management
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About DecisionLink: Customer Value Management

From the DecisionLink: Customer Value Management website:
At its core, Customer Value Management (CVM) is an approach to managing all aspects of the /u2018value journey/u2019 that a customer takes /u2014 from initial contact with prospective buyers through the active sales cycle, to on-going customer relationship management following solution implementation.


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Customer Management, DecisionLink: Customer Value Management

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Detailed Business Description

Offering a customer value management platform, which functions as the repository and architecture to store and process important customer value data, translating it into valuable insights and ultimately assets that can be shared and leveraged across the enterprise. Includes a guide to customer value management, including a look at how businesses are leveraging CVM in today's marketplace.


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