Crown Pools

Staff are very knowledgeable for water quality tests and do not try to oversell the chemicals. Great store with lots of parts in-stock. Don’t waste your time at Leslie’s

Very helpful. Thanks Marcus

Marcos Coronado helped me with my Polaris cleaner. He is great very professional and went above and beyond to fix it. I recommend Crown Pools and Marcos. I an very pleased with everything

Great service and Marcus is always super helpful and friendly!

Talked with Marcos today from the dallas location and he was outstanding in the information and help provided.

We started working with Marcos in the process to buy a Stealth pool over the summer. He was so knowledgeable and available to answer all of our questions while we took our time researching. Several months later when we were ready to make the purchase, Marcos again was so helpful and patient throughout the process. Making us feel very comfortable with such a large purchase.

I have used Crown Pools in Dallas for over 18 years. They always have everything I need with chemicals and equipment. They seem to know how to handle all types of pools situations and know exactly what chemicals are needed to treat the different pool conditions. The staff is very attentive to everyone in the store. Great service.

Mark was super helpful.

I was in need of some pool equipment parts and came across Crown Pools on the internet. It was getting near to closing time, so I called your Garland Road location and Marc answered the phone. He told me he would wait for me. Marc was extremely helpful in getting me the right part and gave me his cell number in case I needed any help with the installation. Wow! What a great start.

A few days later, I was back in need of another part. I was glad to see Marc and I was on my way back home in a few minutes. Unfortunately, things did not go so well, so I called the store the next day. This time, Wesley answered, and after several minutes of explaining the situation, Wesley went out of his way to collect a new O ring that might be needed to solve the problem. I called Marc several times to monitor my progress, and as a result, everything worked out perfectly.

I ran a $300 million division in a major company in New York City. I surrounded myself with people assets so that I could provide the ultimate in customer service, which ultimately, was the catalyst in generating a more profitable and sustainable business. Marc and Wesley are more than people assets. They cared about me and made sure that my pool endeavors were successful. Please let them know how appreciative I am. Thank you.

Mike Roberts opted not to leave a text review of Crown Pools