Company Logo

Crawl Pros

Verified by BOTW
Contact
Company Logo
Unclaimed: This business has not been claimed. Claim Now

About Crawl Pros

Crawl Pros is the premier attic and crawl space company in the Tacoma area. Our Tacoma team offers homeowners the best technology and techniques for a variety of services, including crawl space & attic cleaning, crawl space encapsulation, water remediation, mold removal & remediation, and insulation installation.

At Crawl Pros, we simply deliver what we say we will even offering a lifetime warranty for our services. Contact Crawl Pros today for a free estimate!

Location & Directions for Crawl Pros

list-map
10801 A St. S Unit A-1, Tacoma, WA 98444
Get Directions
  • Crawl Space Cleaning / Attic Cleaning
  • Crawl Space Encapsulation
  • Crawl Space Insulation Installation
  • Crawl Space Mold Removal & Remediation
  • Crawl Space Water Remediation
  • Waterproofing Company
4.1 Out of 5.0

Reviews For Crawl Pros

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

Add Review
Robert Camner
Review source: Google Robert Camner Sunday, December 19th 2021
I have worked with Crawl Pros on two occasions, in 2018 and 2021, in two different houses. Both houses had significant rodent issues and damage, and one house also had significant water issues in the crawlspace. After getting a number of estimates, I decided to have crawl pros do the work. Although they were not the cheapest bid, they seemed the most professional and proposed comprehensive solutions to the issues I had.

In both cases, I was extremely pleased with the results. The work was done efficiently, with no evidence that anyone tried to take any shortcuts. In addition to remediating the damage caused by the rodents, they did a very good job of sealing potential entry points as well as sealing cracks and penetrations between the crawlspace and the heated areas of the house. They also installed a drain system with sump pump to take care of the water issue.

They also have a pest control division, Pest Pros, with whom one can contract for ongoing inspection and treatment of all sorts of pest issues. If one contracts for bimonthly crawlspace inspections, Crawl Pros will guarantee their work and remediate without additional charge any damage caused by rodents. I am not aware that other companies do this.

I would not hesitate to use them again, and would recommend them highly to anyone looking for a complete, professional solution.
Report
Joshua Ware
Review source: Google Joshua Ware Tuesday, November 9th 2021
Had CrawlPros install insulation and a new vapor barrier under my house. Great communication and service by the whole staff! They even pointed out a leak in my plumbing and saved me a huge hassle down the line. Couldn't be happier with how much warmer my house is. I was worried I wouldn't be able to tell the difference, but it's so warm, it's a whole new world around here!
Report
Cindy Hutchinson
Review source: Google Cindy Hutchinson Monday, October 4th 2021
I recommend this company overall because of the guys who did the actual work of cleaning out the attic and crawl space, removing mold from throughout the attic, sealing everything up, and insulating. It was a big job and was completed in June, partly during the horrid heat dome. I questioned whether they should be even working in that kind of heat, but it appeared to be expected of them. The teams on the ground were fantastic. Try to set aside something to tip them.

The salesman tried to pull a fast one on me, which I will explain later. And the so-called "project coordinator" assigned to me probably should be in another line of work. I had never heard of a project coordinator who does not respond to email, as in never. Although I promptly received photos of my spiffy attic afterward, I did not receive crawl space photos. The project coordinator sent me my final invoice. I emailed back asking for the crawl space photos, please. Crickets for about two weeks. I finally called her to ask for the crawl space photos. Harried, she said they were down three people that day. All understandable during the pandemic. I try to cut workers slack. She said she would look for my crawl space photos. Crickets for another two weeks. Meanwhile, I found a camera in the front yard. Based on where I found it, I guessed it was the crawl space crew's. Lo and behold there were the photos of my beautiful crawl space with the new vapor barrier and new insulation. I emailed the project coordinator to say I had found the crew's camera, viewed the photos, was ready to pay my bill, and did someone want to come get the camera? Crickets again. I dialed their number again to get all this over with, and this time lucked out because I got someone competent named Gwen. She apologized for the situation and thanked me for my patience, and thanked me for recovering the camera.

Back in the beginning, the salesman and his trainee kindly removed a poor raccoon who had expired right in front of my crawl space door. I had no idea it was there until I went to access the door. Yuck. They had to remove it if they wanted to do the estimate. I thanked him several times and joked that he already scored some points. A few days later I was looking over the estimate and asked him, "This includes insulation over the garage, right?" He said it did not. I pointed out that his estimate packet include a chart showing the garage and that the garage currently had insulation, so why isn't it included in the estimate? He said he was trying to save on the cost and that, unless I was hanging out in the garage a lot during the cold months, it didn't really matter. I told him he should have brought this up before. He made no prior mention that the estimate did not include the garage. It sure looked like it from the chart. My suspicions were immediately raised and I was on guard that he was trying to pull something. How can you not bring up the fact the garage is excluded? He's a veteran salesman. In my mind, I was ready to walk right then, but based on this company's apparent reputation, I gave it more time and said I was going to get another estimate, which I did. Magically, he said they would "include" insulation over our small, ordinary two-car garage, as if it were a gift. Once things were adjusted on the contract, I signed it. Never heard from the salesman again.

After paying the rest of the $16,939.55 (inc. tax) invoice, I received a $5 Starbucks gift card and a note asking for referrals and reviews. The irony of a $5 gift card after spending that much made me laugh. I always appreciate the cup of coffee, but it just struck me as funny.
Report
David Dingler
Review source: Google David Dingler Friday, September 17th 2021
I had their team out to install some insulation in my attic. Their crew put two holes in my ceiling and they refused to come back and fix the problems. They also promised that all holes would be patched but then gave me the run around for over a month. I would not recommend them to anyone.
Re: I had their team out to i ... Crawl Pros replied on Saturday, September 18th 2021

Hi David. We are very sorry to hear that you are not satisfied with the overall encounter with our company. It is certainly not intent to leave you feeling overlooked. After looking into this matter, it does appear that certain details were misrepresented to you. I spoke with your estimator Scott, who you initially reported the damage to. When you two spoke, he was under the impression the crew had taken a misstep, and put a foot or knee through your ceiling. If that happens, we always repair the damage. However, when working inside of peoples attics, the "floor" they are working on is actually a ceiling, not always designed for people to be working on. Some stress cracks and nail pops can occur during our services. We take every precaution to avoid this issue, but due to the age and construction material in customers homes, it can be unavoidable. This is why we state very clearly in our contracts customers sign with us that this may occur. Please know that our intention is to leave you satisfied with the services we offer to reinsulate your home.

Report
MICHAEL CASELEY
Review source: Google MICHAEL CASELEY Friday, July 9th 2021
We used Crawl Prows to clean, re- line vapour barrier,also take out and reinstall all insulation, also install a new door to the outside crawl space Price reasonable and after- follow ups are complimentary for 4 months.Good work and good clean up,Kudos to Jessica the receptionist.
Report
Kathie Shaw
Review source: Google Kathie Shaw Thursday, July 8th 2021
I worked with Crawl Pros starting in February to take care of rodents in my crawl space, replace insulation and install a sump pump. The service was not cheap, but immediately after the work I was satisfied. At that time I would have rated them a 4 star
With all the work that was done, 4 follow-up pest checks were included. Since March (when the first recheck was due) I have had nothing but problems with their scheduling and technicians failing to show for scheduled appointments. Last week their automatic scheduling system scheduled me for an appointment that was in the past. I received the notice at 4:30pm for an appointment window that was for 2-4pm. Then they sent me a 'you missed your appointment' notice. After rescheduling the appointment for today (8am-10am arrival), I took the day off from work and waited. I called at 9:45 and was assured he was on his way, and just now when I called (1:20pm) I was told that the technician came by and he said no one was home. Funny that I was waiting by the door all morning and thru lunch. I finally told Crawl Pros not to bother, and to not reschedule the appointment.
Its unfortunate that their lack of service and professionalism from their Pest Control department has changed my entire opinion about this company. Before the Pest Control issues, I would have given them a 4-star, but now am dropping my score to 2-stars because of how they handled this
Report
Heather A Adams
Review source: Google Heather A Adams Thursday, July 8th 2021
Crawl Pros was VERY easy to work with. We had them overhaul our crawl space. Our insulation was super old or missing, we had debris and trash, old rodent evidence and an old vapor barrier. They replace and cleaned up the entire place. They installed high quality insulation and we already notice a difference in the comfort of our home. They even plug cracks, holds and space that pests, moisture and cold air can enter from. The job was done in one day. Their packages is super comprehensive. They even built a better door so pests stay out of our crawl space. Finally the package came with 4 months of monitored pest control!
Report
Nicole H.
Review source: Google Nicole H. Monday, July 5th 2021
We bought a townhouse in 2020 and our home inspector recommended that we get our crawlspace checked out as a precaution. I found CrawlPros online and they sent an estimator out (Caleb) to look at the space. He put on his gear, inspected it, and informed us it was clean and clear of rodents and pests. He took his time answering our questions and advised us on how to safely use the space for storage without attracting uninvited guests. BEST OF ALL, CrawlPros didn't charge me a thing for the inspection. I kept Caleb's card and will definitely call CrawlPros if I need their services in the future.
Report
Darian Carson
Review source: Google Darian Carson Wednesday, June 2nd 2021
Excellent! Excellent!! Excellent!!! I have a very tight crawlspace and they were able to do an excellent job. We hired Crawl Pros to clean up our crawlspace and install a new sump pump (and drag the old one out). The electrician that installed the dedicated outlet after the sump pump was installed said that it was one of the best jobs he'd ever seen and raved about how clean the crawlspace was.

Crawl Pros did everything they said they'd do, they left a very clean work area and their price was competitive or much lower than other bids.

The estimate visit was great too-just showed the estimator around and waited for about ten minutes while he created a customized bid with explanation and photos of my crawlspace and the outside of my house. It was very professional.

I would recommend Crawl Pros to anyone needing their expertise. Excellent!
Report
Kathy Reece
Review source: Google Kathy Reece Tuesday, June 1st 2021
AMAZING service, AMAZING employees and AMAZING value! If you're not using Crawl Pros for your pest control and crawl space services you should be! I cannot say enough good things about the quality of their products (our crawl space was disgusting and looks and smells brand new!) and their positive attitude and friendliness are top notch! So quit your corporate Terminix & Orkin contracts and start using Crawl Pros!
Report
Rate us and Write a Review