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Cowboy Toyota

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About Cowboy Toyota

Visit Cowboy Toyota for a variety of new and used cars by Toyota, serving Dallas, Texas. We serve Richardson, Plano and Arlington and are ready to assist you!

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9525 E R L Thornton Fwy, Dallas, TX 75228
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  • Car Dealer
  • Car Dealership
4.7 Out of 5.0

Reviews For Cowboy Toyota

Reviews for this business have been aggregated from multiple sources.

Based on 276 Reviews

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Patty Meager
Review source: Google Patty Meager Tuesday, October 1st 2024
Patty Meager opted not to leave a text review of Cowboy Toyota
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Gregory Mathiesen
Review source: Google Gregory Mathiesen Monday, September 30th 2024
Best vehicle purchase experience that I have ever had. Pleasant, respectful of my time, no pressure to include options not of my choosing, clear communication of all aspects of the purchase process.
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Trey Curtis
Review source: Google Trey Curtis Monday, September 30th 2024
Karissa C. was great! Honest, communicated well, updated when needed and highly recommend her as a professional car sales rep! WE love our new truck!
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Jennifer Hernandez
Review source: Google Jennifer Hernandez Sunday, September 29th 2024
Ronnie smith Is the best!!!
When my husband and I walked in we were greeted by Ronnie and we spoke to him about what we needed and what we were looking for and he took his time to explain and answer all questions we had, we were so surprised when he told us he was a sales man we thought he was the manager due to his knowledge and awesome customer service. Although he was a sales man he sure fought for what we wanted. Thank you Ronnie! See you next time we will be back for sure! This toyota location is the best ! Truly recommend
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Pulchritudinous Enigma
Review source: Google Pulchritudinous Enigma Saturday, September 28th 2024
WOW! I just had a massively unsettling experience with cowboy Toyota. I got a piece of mail that said response was required immediately and it was about my factory warranty expiring so I was like maybe they’re just trying to extend it but let me just make sure it isn’t anything serious since it seems that way. Well of course they were trying to extend it and the lady that answered asked me a couple questions and then had me speak to her program director (that asked me the same questions) and then I was back on the phone with her. Well this lady was not taking no for an answer. After she explained the pricing and coverage to me I said I would like a day or so to think about it and she said no you have to do it now and she would not stop. I have never been harassed so intensely in all of my life and I’ve had some pretty bad experiences with car dealerships but this was the worst! She’s the worst sales person I’ve ever dealt with in my life. Extremely rude, extremely pushy and would not take no for an answer. If that’s your idea of a good sales person I will never come back to cowboy Toyota for any reason, not for service or to purchase another vehicle. And if I do come up there for service and I’m hassled again I’m just going to keep on posting my experiences on here for the world to see.
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Jerry Garcia
Review source: Google Jerry Garcia Friday, September 27th 2024
Jerry Garcia opted not to leave a text review of Cowboy Toyota
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Reed T Buley
Review source: Google Reed T Buley Thursday, September 26th 2024
Reed T Buley opted not to leave a text review of Cowboy Toyota
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Martha Marx
Review source: Google Martha Marx Wednesday, September 25th 2024
Justin is wonderful. He always makes me feel welcomed. The vehicle was serviced promptly and I was in and out in no time!!!!
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Teresa Foster
Review source: Google Teresa Foster Saturday, September 21st 2024
I really appreciate the Service Department, and especially Shelly. Great service.
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Trey Stock
Review source: Google Trey Stock Friday, September 20th 2024
Cowboy Toyota has been the best dealership in the city. Hands down. Sales to service. Believe me, I know.

And when you need service, Shelly is as good as it gets. Hopefully the new owners give her a big raise. She deserves it.
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