Courtyard San Antonio SeaWorld/Lackland

Rose Atkinson opted not to leave a text review of Courtyard San Antonio SeaWorld/Lackland

Very clean and well maintained. I stayed for 2 nights over a weekend. The front desk woman at night on the weekend was SO friendly and sweet. She checked me in swiftly and was always smiling and greeted me when I came in/out. I wish all hotel guest services were like her. The morning woman with tattoos was friendly enough but not helpful when it came to WiFi not working all weekend. She was also hunched over on her phone behind the desk everytime I walked by. I asked for help the wifi in the morning and two employees were polite, but of no help except to say 1. It works on my phone though, but I heard other guests saying it won’t work 2. Oh it’s never worked for me since I’ve worked here. Both of which are unacceptable answers. I wasn’t going to make a big deal or be rude, but there has to be a better answer and fix to this issue. I’ve never had issues with WiFi at other hotels in the Marriott chain. Used the gym, very limited equipment but it was clean enough and functional. Weights up to 30#, 2 treads, 1 elliptical. Pool and hot tub not big, but looked clean. Didn’t use it. There’s a patio area with was nice and welcoming. You can play bags or sit on couches. Open area reception/bar/bistro was clean and inviting. I didn’t have a chance to eat or drink there, but there were guests enjoying at night. Room was clean and AC worked well. Spacious also. Shower had low water pressure and it took a while to get hot water-not because you had to run it long but because the handle goes 360 around and was loose. Once you found the sweet spot, it was hot enough. Close to highway access. Overall had a good day and would stay there again if needed. Again, the night shift woman at the desk was phenomenal! I feel bad I didn’t catch her name.

My photo says it all.????

Eden Ordonez opted not to leave a text review of Courtyard San Antonio SeaWorld/Lackland

I stated there for the weekend and it was amazing! The new management is so nice, kind and caring! You should give them a chance

Bobby Tutor opted not to leave a text review of Courtyard San Antonio SeaWorld/Lackland

Great place to stay. Staff was very welcoming and helpful. Rooms were clean and I enjoyed my stay.

Just found out this hotel is under new ownership as I asked the front desk based on some bad reviews I read. I could see positive changes happening already. Our stay was pleasant, and the staff was very courteous. I want to say that as time goes on, overall improvements will continue and prosper. Great stay and experience.

I had an incredible stay at this hotel everything from the warm and welcoming staff to the beautifully maintained rooms exceeded my expectations. The location was perfect for exploring the area. I highly recommend this hotel and can't wait to return for another visit!

Visiting with my family from Greece . My kids enjoy seaworld too much and we have lot of fun.