Courtesy Ford Lincoln Mercury

Sabina, Travis, and Will were great! I had actually been in contact with another dealer and told them I don’t like hard sales tactics them my own profession was in sales so while I don’t mind having a sales ‘pitch’ I don’t like old school way of ‘initial here, what will get you to take car today, hours at dealer ect.’ Long story short other dealer was trying to make up Ford’s promotional APR rates and among other numerous annoyances I finally just walked out, found Courtesy Ford with Sabina and Travis with virtually exact same features and called them up telling them what I wanted and they got me the APR rates, rebate and what I wanted for trade. To top it off we decided to call with top tier maintenance and warranty after talking with Will because the value to me was windshield replacement and fixing minor door dings/cosmetic included (out last car we had woooorst luck with chipped windshield and door dings)

Moral of the story, good sales people who focus on value. They met me how I like being met with sales aka I do my research, I know what I want, I’ll haggle a little but ultimately I have two toddlers and I’m not trying to spend half a day getting a car ???? 5 stars all the way around!

I called over three times signed into msg sent msga for a safety recall that us killing people and they never called or msg back. Shows alot about them avoid other dealerships with more care won't buy my next ford there lost potential customer.

John McMeat opted not to leave a text review of Courtesy Ford Lincoln Mercury

Brian Sterrett is the best Service Advisor very knowledgeable and considerate of the customers needs

Place is absolute joke they are horrible to work for and to buy from DO NOT GO HERE

Customer service is top notch, from customer support, to the scheduling department, the service technicians, and car delivery personnel. They are all friendly, professional, and a pleasure to work with.

Mandy is the best. She went above and beyond to make sure that my vehicle was serviced and that I was satisfied. I have two SUV's from Courtesy Ford and loving them.

Our experience with Courtesy Ford's service department was both efficient and enjoyable.

Great team.

Bought a used vehicle, it needs an alignment. They said they would take care of it. Can't even get it scheduled after multiple calls and emails.

Finance manager is a scam artist.. tries to push you to get the service agreement because "headlights go out at 40k miles and cost 4k each" and "windshields cost 5-7k to replace because all the sensors go through it and need recalibrated". Quoted 580 a month with the service agreement, I asked what it is without and was told 480, come to find out it's actually only 420 without..

Just all around terrible. Only bright spot was the sales lady but only because she was nice, she wasn't exactly great at her job, but I wouldn't mind working with her again.

I was buying the vehicle regardless because it was exactly what I needed and below market price.

I will never return for service or to buy another vehicle regardless of price.