Comfort Temp

Efficient maintenance job

Re: Efficient maintenance job ... Comfort Temp replied on Wednesday, July 27th 2022

Thanks for leaving us a review, Robin! We strive to deliver five-star experiences, so if there is anything specific we can do to make your next experience even better, please let us know!

Drew was great to deal with. He showed up on time and looked over my old system and gave me recommendations on the best replacement/s for my house. Got the quote back quickly and setup time for install quickly. Both Drew and the installers were great to deal with and very professional.

Re: Drew was great to deal wi ... Comfort Temp replied on Saturday, January 14th 2023

Hi Don, we are so happy to hear about your experience with Drew. Thank you for trusting Comfort Temp. We are grateful for the opportunity to serve you! Thanks for the review.

Had my system checked out and serviced My technician Nathan Sigrist arrived on time and was very friendly and courteous. Highly knowledgeable and explained everything that he was doing I highly recommend Comfort temp for any of your heating or ac problems.

Re: Had my system checked out ... Comfort Temp replied on Saturday, January 14th 2023

Hi Jeff, thank you for your review! We are so happy to hear about your great experience with Nathan!

This is an update to my earlier posting about Comfort Temp. They is a certified Trane service center. After the dealer who originally installed the unit could not repair it, Trane recommended Comfort Temp. It took several tries to troubleshoot all the issues but they were extremely responsive and great to work with. Highly recommended. I posted this is 2021.

During the recent cold spell (12/2022), our unit would not go from cooling to heating. Despite being closed for Christmas a technician was at our house first thing in the morning! He checked out the system and showed me how to place it in heat mode until they could contact Trane technical support who were closed until Tuesday (12/27) to troubleshoot the issue. The technician (Osmaan McLeod) was fantastic and once Trane was available he spent most of an afternoon working with Trane technical support. Several issues were identified and parts have been ordered. Fortunately the unit worked fine in heating mode, which Osmaan set manually.

Everyone from the front office to the technicians at Comfort Temp were responsive to our needs and also did a regular maintenance service this week. I find them to be an exceptional company that really provides superb customer care.

Our unit is "state of the art" and only works with a specific thermostat. As I'm learning, "state of the art" means potential firmware issues that even Trane is encountering as the units are put in service. I've learned a lot and Comfort Temp has made it bearable. I can't image not having heat for the 5 days of freezing nights!

Re: This is an update to my e ... Comfort Temp replied on Friday, February 11th 2022

Richard, thank you so much for this five-star review! We are glad that our team was able to assist you and keep you warm. We are so pleased to hear that you had a great experience working with us, and we hope that we can serve you again in the future! Thank you again for your kind words. We are extremely grateful for customers like you.

Nick and Eli installed my new AC and heating system very efficiently and professionally and in a timely manner! Thank you!

Re: Nick and Eli installed my ... Comfort Temp replied on Wednesday, January 4th 2023

Hi Marcia, thank you for the kind review! We are happy to hear about your great experience with Nick and Eli.

Carol Proesel opted not to leave a text review of Comfort Temp Heating & Air

Great Heating and Air Company. Very kind employee's. Great service.

Re: Great Heating and Air Com ... Comfort Temp replied on Friday, December 11th 2020

Thank you for taking the time to leave us a five-star review, Shirley! We truly appreciate it.

It is important to communicate the time of arrival along with the name and picture of the technician. ComfortTemp does that very well. The technician, Vinny, was efficient, professional and personable. Always have a satisfactory experience with ComfortTemp.

Re: It is important to commun ... Comfort Temp replied on Thursday, December 8th 2022

Hi Patricia, we are glad to hear about your great experience with Vinny and the Comfort Temp team. Thank you for your five-star review!

Our entire A/C system needed to be replaced. Sam B and Shaun showed up on time and worked the entire day to get our system back up and running again. They answered any questions that I had and were complete professionals. They did create a little dust while they were working, which is understandable, but they cleaned up everything and left the area cleaner than when they started. I can't recommend Comfort Temp, Sam, and Shaun enough.

Re: Our entire A/C system nee ... Comfort Temp replied on Thursday, December 8th 2022

Hi Justin, thank you very much for your review! We are really happy to hear about your experience with Sam, Shaun and the whole Comfort Temp team.

Great job well done

Re: Great job well done ... Comfort Temp replied on Wednesday, December 7th 2022

Thank you, Anthony!