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Chicago Equine Hospital

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About Chicago Equine Hospital

From the Chicago Equine Hospital website:
Welcome to Chicago Equine Medical Center, established in 1990, a state-of-the-art equine veterinary facility.

Location & Directions for Chicago Equine Hospital

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26996 N. Darrell Road, Wauconda, IL 60084
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Services Chicago Equine Hospital Offers

Equine, Chicago Equine Hospital

4.5 Out of 5.0

Reviews For Chicago Equine Hospital

Reviews for this business have been aggregated from multiple sources.

Based on 22 Reviews

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Bethany Tuskey
Review source: Google Bethany Tuskey Sunday, December 11th 2022
Bethany Tuskey opted not to leave a text review of Chicago Equine Hospital
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Amy Tomasheski
Review source: Google Amy Tomasheski Wednesday, November 2nd 2022
I wish it were possible to give zero stars.

Although they saved my horses' life with colic surgery, the ridiculous feats I had to go to even to get a simple response from their office afterwards is enough to not use them again. NEVER received a return call when messages were left. My husband had to drive over there to get someone to even talk to us when we needed paperwork to resolve our insurance claim. On the day my husband went to the office, I received three different excuses for the lack of response from the office manager. First she was on another call, second was she was at lunch, third time she was working from home. Not sure why working from home is an excuse to not return a call. Only after my husband went to the office did anything actually happen. Even then, my husband still had to follow-up. It was such a disappointing experience because they are good vets, but there are A LOT of excellent vets in the area that DON'T give clients the runaround & cause even more anxiety during an already scary situation like surgical colic.
Re: I wish it were possible t ... Chicago Equine Hospital replied on Friday, November 4th 2022

Hi Amy, thank you for sharing your experience with us. You should always expect our team to answer your calls and any questions you might have. We value your input and we're looking into it thoroughly. Thank you for bringing it to our attention.

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Laura Husser
Review source: Google Laura Husser Friday, September 9th 2022
I would give less stars if possible. My vet retired so I chose this group from google. Having reached the painful decision that my 27 y/o Cushings mare had become too senile for safety,I contracted this group for euthanasia. Dr. Morauw, having never met myself or my horse, arrived late and decided was too healthy to put down. Having planned this day a month in advance, her stall was already resold for the next day and the disposal company was paid for and waiting.
Against my intended decision I was forced to let the disposal company take her for possible reforming.
I want Dr. Morauw to know that she bought my mare one more week of life living in terror of people and horses she did not know after traveling for hours in a stock trailer with a dead horse for company. This is far from the peaceful end I had planned for her looking at me and eating carrots as she crossed the rainbow bridge.
Re: I would give less stars i ... Chicago Equine Hospital replied on Thursday, September 29th 2022

This is being escalated right away, Laura. Your review is very concerning to hear and we will investigate this matter with the hospital immediately. Please contact us directly at (847) 526-9550 so we can speak with you personally.

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Sarah Ward
Review source: Google Sarah Ward Monday, June 27th 2022
Sarah Ward opted not to leave a text review of Chicago Equine Hospital
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Kayla Schlabach
Review source: Google Kayla Schlabach Tuesday, January 25th 2022
Professional!! Very good communication!
Re: Professional!! Very good ... Chicago Equine Hospital replied on Wednesday, January 26th 2022

Hi Kayla, thank you for the great review! We love hearing about our amazing team. You and your pet deserve the best care and that's what we're here to provide.

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Tuskey Dressage
Review source: Google Tuskey Dressage Saturday, January 15th 2022
Tuskey Dressage opted not to leave a text review of Chicago Equine Hospital
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Emily Smedlund
Review source: Google Emily Smedlund Thursday, September 9th 2021
Emily Smedlund opted not to leave a text review of Chicago Equine Hospital
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Mark Gates
Review source: Google Mark Gates Saturday, June 26th 2021
Mark Gates opted not to leave a text review of Chicago Equine Hospital
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Kate Singh
Review source: Google Kate Singh Tuesday, May 11th 2021
My senior gelding came in as an emergency on Friday night with colic. Dr. Moreauw cared for him all weekend and the staff were so kind and got him through it. She sent pictures to keep me updated and called at least twice a day to keep me posted on how he was doing. I could not have asked for more! Very grateful!
Re: My senior gelding came in ... Chicago Equine Hospital replied on Wednesday, May 12th 2021

Hi Kate, thank you for taking the time to leave us your feedback! We know emergency situations can be tough but we're always here to provide the best quality care and excellent service for you and your gelding. Thanks for the review!

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Stephen Stewart
Review source: Google Stephen Stewart Thursday, February 25th 2021
Taking the extra step to keep everyone safe
Re: Taking the extra step to ... Chicago Equine Hospital replied on Thursday, February 25th 2021

Hi Stephen, thanks for the great review! We're here to provide the best quality care and expertise, while maintaining a well organized and clean environment during these times, and are glad to see you and your pet got the services needed. Our team appreciates you taking the time to leave us your feedback!

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More About Chicago Equine Hospital

Offering surgery, sports medicine, nuclear medicine acupuncture and chiropractic near Chicago.