Channel Islands Family Dental Office

The staff here is amazing. I come in with my toddler and they are so great with him. I wouldn't want to go to any other dentist.

I WAS VERY SATISFIED WITH ALL ASPECTS OF MY VISIT . EVERYONE WAS SO VERY KIND , AND MY PROCEDURE WENT WELL !

Impossible to schedule a cleaning here… you have to first make a whole treatment plan with the dentist… for a working professional… ain’t nobody got time for that…

Also I could hardly understand whoever answered the phone. Unfortunate because this office is right by my house, I’m in need of dentist work, and they take my insurance. Oh well, onto their competitors…

Waste of gas and time.

They’ll spam text/call you to confirm or schedule appointments but nobody will be at the CLOSED office the day of your appointment. Got tired of missing work days and wasting time/gas.

I’d even called to say I was running 5 min late and they said it would be no problem. So why did I still arrive to a CLOSED office and not notified that my appointment had been CANCELLED without notice?! The guy on the phone STILL asked me if I wanted to “ cancel today’s appointment!” THE OFFICE IS CLOSED, there is CLEARLY no appointment. Lol

I still gave them multiple chances after getting cancelled. Today I went in to “finish my fillings” after a few cancellations. I’m in the middle of a big move and still went out of the way to finish my treatment plan.

Tell me why they couldn’t pin point the tooth that needed fillings!? They’d had me come in for a tooth that had just been filled by them 2 weeks ago. Basically I was told no more work needed to be done and they sent me home!

Such an inconvenience!
I referred 2 people and they’ve been just as disappointed and stopped going as well.

They always ask for reviews.. heres your review.

(Note: no hate to one of the front desk/assistants that isnt responsible for scheduling appointments at Newbury. She was kind and actually understood the frustration each time.)

I had an appointment for today, they called me and texting me during the whole week for confirm and I did , for my surprise I came and is closed !!! I called and the operator told me they closed today !!! Why if they know is close they kept calling me for confirm my appointment, I’m really upset how unprofessional they are, I waste my time and cancel importante things just for nothing

Matthew Michael Ross opted not to leave a text review of Channel Islands Family Dental Office

Dr Gustavo Assatourians And his staff are absolutely fantastic! They took care of my needs and made sure I was okay throughout the process. I absolutely recommend them to anybody and everybody!!

Pristine dental office with the finest dentist I have had in years! I’d definitely recommend this office and practice

I always hated going to the dentist because they always hurt me. I had a very bad tooth with a high amount of debilitating pain. I saw a dentist who did nothing to help me. I started calling around and found this office in Newbury Park. They got me in immediately and he was so gentle and kind. Dr. Gustavo is the best and most caring dentist I have ever been to. He always tells me "Nothing I do should ever hurt you" I don't get anxiety when I have a dentist appointment anymore. He's the best and his staff are very friendly and helpful.

Buen Cervicio