About Central Infusion Alliance, Inc.
Our Mission is to provide our customers with access to brand name medical supplies at the lowest available price, by maintaining meticulously lean business practices; to make the buying process as simple as possible through the effective use of web-based technologies, knowledgeable product specialists, and well-structured logistics department; to ensure that long-term relationships are developed and fostered as a result of effective customer relationship management and consistently flawless order fulfillment; and to maintain ethical standards, and to resolve issues as they arise with poise, efficiency, and purpose.
Location & DirectionsGet Directions
Services We Offer
Over 750,000 SKUs available from upwards of 5,000 medical, surgical, and dental manufacturers.
|No. of Employees||No. of Locations||Year Founded|
Hours of Operation
|Sunday||Open 24 hours!|
|Monday||Open 24 hours!|
|Tuesday||Open 24 hours!|
|Wednesday||Open 24 hours!|
|Thursday||Open 24 hours!|
|Friday||Open 24 hours!|
|Saturday||Open 24 hours!|
Detailed Business Description
Central Infusion Alliance, Inc., or C.I.A. Medical, is a global distributor of medical, surgical, and dental equipment & supplies. As a web-based dealer with headquarters in downtown Chicago, and warehouses in each of the major U.S. regions, it is our vision that we will continue to surpass the competition in the categories of price, sustainability, and continuous improvement. Never will we sacrifice the buying experience for our most valued customers in exchange for an excessive rate of growth. Total customer satisfaction has, is, and will remain, the most important variable in our equation for success.
Coupons & Specials
5% off your first order with coupon code CIA05PSU
Central Infusion Alliance, Inc. ReviewsLEAVE REVIEW FOR BUSINESS
CIA Medical is an outstanding company as they have lots of great products to choose from with competitive pricing. Mathew Kilcran is very helpful and knowledgeable! He got back with me immediately with my questions and the PPE supplies were shipped very quickly. I have been working with them for many years and they are very honest and kind. Not only did they answer all my questions but they also assisted my son in a project at school giving back to front line workers and first responders across the globe. This company goes above and beyond to ensure customers are satisfied. I highly recommend this company for all your medical necessities.
Do not order from these people!!!
Ordered gloves 4 weeks ago , said they ship 2-3 days , I received an email they can not ship out and would refund me
They don't respond to emails and they have no access to anyone at their business
Still no refund. Had to do a chargeback on credit card .
Absolutely the worst customer service
Watch out looks like they may be going under
I ordered an item that I had read it because a patient was scheduled for a procedure which required this item. On the website it said ships within 24 hours. I never received the item and after one week I call numerous times and not get a person who could answer my question. They only take a name and number and no one will get back to me. I told them to refund it and I never did.
Poline at cia goes above and beyond.
She is truly remarkable. She honors her word and keeps her commitments. It is a rare and depleting characteristic in this new covid purchasing climate.
I always know if I need something imperative, Poline will deliver. I will purchase from her in the midst and post pandemic.