Carnections Auto Transport

I researched multiple auto transport companies and finally narrowed down on Carnections. This was my first time transporting a vehicle and Michelle did a great job and 100% satisfied with the way the request was handled, the schedule for move and transfer of the car in a safe manner. Would highly recommend this company.

Michelle at Carnections was great! She kept us informed on when a driver would be available. When the initial driver she booked had issues with his truck she got another company to take our car. The price was fair and the experience was stress free. I would highly recommend Carnections. Kirk Siddens

Excellent coordination and care of my 1978 pontiac firebird!!

Re: Excellent coordination an ... Carnections Auto Transport replied on Thursday, February 18th 2021

Jerad, Thanks so much for your review. We specialize in transporting classic cars in open or enclosed carriers. I am glad your transport went well. Think of us of any future transport needs.

Michelle and her team were engaging and the experience was great! I would use this service again!

Re: Michelle and her team wer ... Carnections Auto Transport replied on Thursday, February 18th 2021

Robert, Thanks for the review. We strive to provide excellent customer service. I am delighted to hear that you would use our services again. We are always happy to help you with your vehicle transportation needs.

Chose Carnections to transport my vehicle from the multitude of quotes I received nationally. I chose them for two reasons: 1) My initial interaction with Michelle was a positive one, and; 2) They are local, so I felt a bit of security in knowing I could go to them with any issues. My experience was less than satisfactory. For one, the communication was spotty after I put down the $200 for an $1125 transport (from Illinois). I was told my vehicle would be picked up on a Monday and arrive on a Wednesday or Thursday. It was actually picked up on a Saturday (to the surprise of the dealership) and I get an email from Michelle on the Monday simply stating "you're vehicle has been picked up." That night (7:30pm) I get a call from the driver stating he will be at my home at 11am (Tuesday) and that I needed to pay him cash or a Cashiers check. Quite the surprise. Had to rearrange our schedules to get to a bank early in the morning (covid restrictions and all) to accommodate this driver. I received quotes from carriers that were as low as $825. I paid the extra $300 believing I would receive the minimum customer service and care. What I paid for was not worth the value received. I would try other means if you plan on having your vehicle transported.

Re: Chose Carnections to tran ... Carnections Auto Transport replied on Saturday, January 23rd 2021

We strive to provide great customer service, with fast and safe transports. With competitive prices we can stick to. I understand that having a vehicle picked up and delivered earlier than expected can sometimes be an inconvenience. I am sorry that you didn't have the best experience with us. Please email [email protected] if we can further assist. However, I would like to explain how transports work, for future customers reference. A vehicle delivery is not like scheduling a plumber. Your vehicle was moved on a double decker 10 car hauler. Meaning the driver is dealing with the lives and needs of 10 other customers not just one. With car transports, drivers/dispatchers try to give as much notice as possible for pick-up and delivery. Since drivers are only in any given pick-up and drop-off area for a few hours a day. Customers have to be flexible to drivers’ timeframes. Vehicles get picked up and delivered fairly quickly. Plans can change based on weather, road conditions, and other unexpected variables. You can read more about how transports work on our website https://carnections.com/faq/ Thank you for choosing us to serve your car transport needs.

Carnections has been great both times I've used their service. We needed a pretty long haul both times, from Utah to the east coast and vice versa. Everything went well, communication was consistent, and the customer service was excellent. Everything was straightforward and simple, and the value was competitive. I recommend Carnections.

Re: Carnections has been grea ... Carnections Auto Transport replied on Wednesday, January 20th 2021

Matt, thank you for trusting us to transport your vehicles, we are glad you had a good experience! We look forward to working with you again in the future to transport any vehicles East coast to West coast.

We have used Carnections multiple times. Always without delay and in perfect condition. We will be sure to continue to use them.

In the middle of the Covid summer my car broke down in the middle of nowhere ID and could not be repaired locally, because Idaho. Carnections picked up my car and hauled it 600 miles for an affordable price and delivered it promptly. Nice people too.

I have used Car Connection several times. Every single time the beat my expectations. The under promise and over deliver every single time. If you need a vehicle moved from one state to another, you will not find a better company with the fairest pricing.

Great experience with the company and professional, experienced transport driver