Carl Gregory Chrysler Jeep Dodge

I was guided through the process of buying my Jeep every step of the of the way! These guys were simply AMAZING!

Joe Sloan opted not to leave a text review of Carl Gregory Chrysler Jeep Dodge

Christopher Herring is absolutely hands-down the best salesman you want to deal with while you're here if you want a good quality experience. Everybody is awesome but Chris is going to take your money and value it like it's his and the sales manager Mitch and Danielle are going to make sure that the right fit you in the vehicle you want and get you in it. Great job Chris for making me by my 10th or 11th vehicle, see you next year.

Re: Christopher Herring is ab ... Carl Gregory Chrysler Jeep Dodge replied on Wednesday, December 22nd 2021

Hello Akash, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The salesperson was great. We all know that used cars are in demand right now. That being said, the price on used cars are up. However, dealerships won't pay the customer what their vehicle is worth. You later see the vehicle on their lot for thousands more than they allowed you. The dealership makes a killing on your vehicle. On the new vehicle, the dealership also makes a killing because we should all know the MSRP (manufacturers suggested retail price) Is greater than the invoice price(the price the dealer pays for the new vehicle). On top of that, there are addendums(items the dealership adds to get the price even higher). And let's not forget the markup(this price is added because we the consumer has shown great interest in this vehicle). It's time we as consumers take back our power and cut out the middleman(the dealerships). I'm not trading anymore vehicles(I have children and grandchildren). Let's get back to trading and bargaining with each other.
I just needed to vent(hope this helps someone).

Re: The salesperson was great ... Carl Gregory Chrysler Jeep Dodge replied on Wednesday, December 22nd 2021

Hi Dellnoris, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2089. We hope to hear from you.

Tito was great. Super friendly and helpful!

Re: Tito was great. Super fri ... Carl Gregory Chrysler Jeep Dodge replied on Tuesday, December 21st 2021

Hello Alexandria, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM South Columbus. We are always more than happy to assist you if anything else comes up. Take care!

I had I nice experience the Sales Associate Modreko Francis was very informative. Honestly he is the only sales associate in the 30 years that I have been purchasing jeeps that knew about all the features on the Jeep that purchased. He did follow up with me twice even after the purchase wanting to make sure that I had the electronics all set up. I would recommend him to anyone wanting to purchase. Also he was polite not pushy at all really appreciated that

Re: I had I nice experience t ... Carl Gregory Chrysler Jeep Dodge replied on Monday, December 20th 2021

Hi Jackie, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM South Columbus. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Karissa Pagano opted not to leave a text review of Carl Gregory Chrysler Jeep Dodge

Rhonda SanNicolas opted not to leave a text review of Carl Gregory Chrysler Jeep Dodge

The most horrible place to deal with for servicing your car. Horrible customer service and people that just don't want to do their jobs. I would never recommend anyone to get their car serviced her or do business with this company as a whole. I've never experienced such horrible service until I came to this place.

Re: The most horrible place t ... Carl Gregory Chrysler Jeep Dodge replied on Tuesday, December 14th 2021

Hi Erica. Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Chrysler Dodge Jeep RAM South Columbus. If you are willing to give us another chance, please reach out to us at (706) 522-2089 to speak to our manager directly. We hope to hear from you soon.

My Jeep would not start and I was stuck at Zaxbys, so I decided to have it towed to their location because I heard that they have excellent service & I'm glad that I decided to go there. They were absolutely great and solved what was going on with my Jeep. The main fuse went out & the fuse cable was damaged on the fuse box. My parts were ordered & installed right before my Birthday. I am very happy & thankful for everything!

Re: My Jeep would not start a ... Carl Gregory Chrysler Jeep Dodge replied on Monday, December 13th 2021

Hi Paris, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!