Carithers Flowers, voted Best Florist in Atlanta by Consumer Choice Awards 14 consecutive years, is a family-owned and operated florist specializing in unique, custom fresh flowers, flowering plants, orchids, and gift baskets with same day delivery around Atlanta-metro and across the USA.
Thank you, Carithers Flowers for having a super easy and fast online ordering system! Your flower arrangements are always fresh, beautifully curated, and delivered on time. You are my absolute go-to for all of my florals!
Re: Thank you, Carithers Flow ...
Carithers Flowers replied on Friday, December 16th 2022
Thank you for taking the time to share your experience with us, Jill! We are delighted to hear that we've been able to help.
A few things you as a consumer need to know about this place, particularly if you're ordering flowers to be delivered sight unseen.
First, they deliver in a timely manner if you call them before the cutoff time, even to businesses before they close if you give them the time.
Second, I had flowers delivered to someone as a "secret admirer" and specifically requested that my personal information not be listed anywhere on the delivery. Yet, somehow, the recipient was able to call the store and they divulged to her who sent the flowers. How is this possible? I SPECIFICALLY told the lady on the phone taking my order that I was sending them "anonymously" so it seems to me there should be procedures in place to not divulge one's personal information. Major fail.
Third, remember that you're ordering SIGHT UNSEEN and while their reputation is one of delivering very picturesque bouquets, this particular order arrived with a dozen roses not placed symmetrically in the vase,
Also, if you request a personal message to be sent to the recipient along with your order they will accommodate that, HOWEVER....it is a HANDWRITTEN by the employees and subject to whatever way the person writes, which in my case amounted to appearing like a 3rd grader wrote it. Personal messages that are sent with flowers need to be printed instead of hand-written. Very unprofessional in my opinion.
And lastly, their prices have been substantially increased.
Re: A few things you as a con ...
Carithers Flowers replied on Friday, December 9th 2022
Thank you for sharing your recent shopping experience. I appreciate both your kind words of our prompt delivery service, as well as sharing specific issues with your recent purchase. First, regarding our anonymous sender policy, we desire to balance customer's wishes to remain anonymous as well as respond to recipient's concerns of safety. We realize customer requests like yours, to remain anonymous, are often intended as a cute & delightful surprise. However, on occasion, recipient's contact us with serious concerns of safety and security. These security related issues are not handled by our staff but escalated to my office. Although as an anonymous reviewer I am unable to research the circumstances of your particular order, I can confirm I personally handled a police department's request for sender information this morning. I would also like to personally apologize and address any disappointment with your gift presentation. We love designing flowers for our customers and appreciate the trust you place in us and want every gift to be perfect. If you are ever less than completely satisfied with your gift, please contact us to receive a new fresh arrangement at 200% the original value or keep the original bouquet and receive a 100% full refund. We are a local, second generation florist and really do appreciate each and every customer. Please feel free to contact me at your convenience to further discuss the individual circumstances of your order. -Charles Carithers, 770-980-3000
Easy online order. Ordered in the evening and arrived the next morning to the recipient. Super quick. Beautiful arrangement. Would recommend and will use again. Thank you!
Re: Easy online order. Ordere ...
Carithers Flowers replied on Monday, December 5th 2022
Thank you for taking the time to share your experience with us, Meredith! We are overjoyed to hear that you've enjoyed working with us.
They always provide stunning arrangements. May be a little pricier than others but I always get 100% satisfaction with service and product...worth every cent. LOVE the REWARDS PROGRAM....ITS A REALLY $ SAVER.
Re: They always provide stunn ...
Carithers Flowers replied on Thursday, December 1st 2022
Thank you for taking the time to share your experience with us, Maritza! We are thrilled to hear that you have enjoyed working with us. It means a lot to us as a small, locally-owned business!
What else could you ask? Beautiful flowers thoughtfully designed, delivered correctly, on time and reasonably priced. I've never had an issue with Carithers.
Re: What else could you ask? ...
Carithers Flowers replied on Wednesday, November 30th 2022
Glad to hear that we could help, Dale. Thank you for sharing your experience with us. It means a lot.
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