Capitol Collision Center

DO NOT TAKE YOUR AUTOMOBILE TO THIS PLACE! NO COMMUNICATION FROM THE STAFF AND WHENEVER I SPOKE WITH SOMEONE I WAS TOLD THEY'RE WAITING ON A PART! I CHECKED MY CAR IN WITH THEM ON,Aug. 30, 2024. I RECEIVED A CALL, OCT. 3, 2024 STATING MY CAR WAS READY FOR PICK UP. THIS IS AFTER, SEPT. 24, 2024 I IDENTIFIED SEVERAL SCRATCHES ON MY CAR THAT WASNT THERE WHEN I DROPPED IT OFF! THEY CLAIMED TO HAVE FIXED THE PROBLEM BUT IT WASN'T. I HAVE SCRATCHES ON MY DOOR AND HOOD NOW. IT WAS DONE INTENTIONALLY BECAUSE OF MY FIRST COMPLAINT! IF I COULD GIVE A ZERO I WOULD. GOOD FOR NOTHING BIGOTS!

DO NOT TAKE YOUR AUTOMOBILE TO THIS PLACE! NO COMMUNICATION FROM THE STAFF AND WHENEVER I SPOKE WITH SOMEONE I WAS TOLD THEY'RE WAITING ON A PART! I CHECKED MY CAR IN WITH THEM ON,Aug. 30, 2024. I RECEIVED A CALL, OCT. 3, 2024 STATING MY CAR WAS READY FOR PICK UP. THIS IS AFTER, SEPT. 24, 2024 I IDENTIFIED SEVERAL SCRATCHES ON MY CAR THAT WASNT THERE WHEN I DROPPED IT OFF! THEY CLAIMED TO HAVE FIXED THE PROBLEM BUT IT WASN'T. I HAVE SCRATCHES ON MY DOOR AND HOOD NOW. IT WAS DONE INTENTIONALLY BECAUSE OF MY FIRST COMPLAINT! IF I COULD GIVE A ZERO I WOULD. GOOD FOR NOTHING BIGOTS!

This is by far the worst place to take your vehicle in Montgomery AL, The communication line is poor from the front desk worker to the management (Kevin) my car has been with these people since February 19, 2024, and it's now May 9, 2024. I still don't have any idea when my vehicle will be fixed.

This is by far the worst place to take your vehicle in Montgomery AL, The communication line is poor from the front desk worker to the management (Kevin) my car has been with these people since February 19, 2024, and it's now May 9, 2024. I still don't have any idea when my vehicle will be fixed.

Not worth even one star. The worst body shop I’ve ever been. Very expensive with horrible management. No communication. Didn’t fix parts that they supposed and demanded me pay full amount. (Wheels and tires). If you don’t know about cars, you will be ripped off because when I asked about the parts that they didn’t fix, the manager actually blamed me for not letting them know. Sir, that’s your job not mine.

Not worth even one star. The worst body shop I’ve ever been. Very expensive with horrible management. No communication. Didn’t fix parts that they supposed and demanded me pay full amount. (Wheels and tires). If you don’t know about cars, you will be ripped off because when I asked about the parts that they didn’t fix, the manager actually blamed me for not letting them know. Sir, that’s your job not mine.

BEWARE!!! Do not take your vehicle to this location to be repaired. They have had my vehicle since October. They took in the job without having the time or staff to complete it. Instead of them saying that they couldn’t take the job, they placed my car in a field and lied weekly about fixing it. They bought parts for my vehicle and never tore it down. This place needs to be investigated. How you spend money the insurance company sent and never touched the car?!? The manager Kevin lies about every single thing. I wouldn’t trust him with anything. I tried contacting the owner Marcus. He’s just as bad as the people he employs. He won’t help you and lies just as much as the manager. There’s a female that works in the office that’s supposed to order parts and she lies just as much as the first 2 do and get an attitude when getting questioned. Every week you call they will tell you they need to order “parts” and your car will be done next week. Please AVOID this place. Don’t not bring your vehicle to this location unless you want to be without a car for over 90 days. They are not willing to make this situation better.

BEWARE!!! Do not take your vehicle to this location to be repaired. They have had my vehicle since October. They took in the job without having the time or staff to complete it. Instead of them saying that they couldn’t take the job, they placed my car in a field and lied weekly about fixing it. They bought parts for my vehicle and never tore it down. This place needs to be investigated. How you spend money the insurance company sent and never touched the car?!? The manager Kevin lies about every single thing. I wouldn’t trust him with anything. I tried contacting the owner Marcus. He’s just as bad as the people he employs. He won’t help you and lies just as much as the manager. There’s a female that works in the office that’s supposed to order parts and she lies just as much as the first 2 do and get an attitude when getting questioned. Every week you call they will tell you they need to order “parts” and your car will be done next week. Please AVOID this place. Don’t not bring your vehicle to this location unless you want to be without a car for over 90 days. They are not willing to make this situation better.

George Kimbrough opted not to leave a text review of Capitol Collision Center

George Kimbrough opted not to leave a text review of Capitol Imports Collision Center