Candlewood Suites Alexandria - Fort Belvoir

I had the worst stay and I only stayed for a day. I came in and the receptionist was already rude right off the bat. As we were in the lobby, it seemed a little cluttered and I knew it was going to be a mess. When we went upstairs into our room, the kitchen was messy and the beds were dirty with stains and dead bed bugs. The extra bed we had, had pee stains. The receptionist definitely wasn't ready for anything as she told us she just put the dishes in the dishwasher.

I reserved 2 rooms for a business meeting. When my co-workers went to check in, the door had plastic over it! Someone came out and said they were not open and that they were a homeless overflow. Which, that's nice, but why did you make the reservation AND send me a "we're excited for your visit in 2 days" email!?! Thankfully, I sent the company credit card along with the co-workers and they were able to find lodging at the Hampton Inn. So, save yourself the hassle and make your reservations at the Hampton Inn, it was a nice place and they really do let you stay there.

Re: I reserved 2 rooms for a ... Candlewood Suites Alexandria - Fort Belvoir replied on Sunday, April 18th 2021

Dear Patricia DiPlacido, Thank you for sharing your experience with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Unfortunately our Candlewood Suites is closed to the public while we serve our community. Although that is the case, it is unacceptable that no one reached out to you in regards to your reservations. I will be looking into it. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience the next time that your travels bring you to Alexandria. Kind regards, Estela Velasquez General Manager Candlewood Suites 703-780-1111

Roz Pitale opted not to leave a text review of Candlewood Suites Alexandria - Fort Belvoir

Good staff

Tremaine Johnson opted not to leave a text review of Candlewood Suites Alexandria - Fort Belvoir

Very helpful to my family in our most time of need very grateful to the candlewood and it's staff..
FACETS.

Great place not far from I-95 but far enough. Great pizza/sub shop within walking distance. Clean updated rooms great service

Enjoyed my stay look forward to the next time . The staff was very professional and greeted me well. Safety precautions were taken and I appreciate that.

Candlewood at Alexandria was a good stay. Very friendly staff

Excellent stay and would recommend to stay here, Loved this place!