10 Verified Reviews
Callbox Lead Management Solutions
4924 Balboa Blvd
Encino, CA 91316 US

About Callbox Lead Management Solutions

Since 2004, Callbox has been helping B2B companies reach their growth and revenue goals. We do this by providing a full range of lead generation, appointment setting, and data-related solutions.

Callbox uses a multi-touch, multi-channel strategy when reaching out to your target customers. This means we connect with your decision-makers through live, one-on-one conversations enhanced through email, social media, search, and direct marketing channels throughout different points in the conversion cycle.

Headquartered in California and with a team of over 700 marketing professionals, Callbox has already completed over 10,000 campaigns in various B2B verticals and geographical areas.

Callbox ensures the success of each campaign through a suite of proprietary tools, including a massive in-house B2B database, lead nurturing capabilities, and pipeline management features.

Don't hesitate to contact us to know more about the services we could offer. Dial +1 (888)-810-7464

Location & Directions

Get Directions

Services We Offer

B2B Lead Generation
Account-Based Marketing
Database Solutions
Event Marketing Services
Webinar and Event Marketing
Cross-border Marketing

  • Account-based Marketing
  • B2b Lead Generation
  • Cross-b
  • Customer Acquisition
  • Database Solutions
  • Event Marketing Services
  • Lead Generation
  • Outbound Lead Generation
  • Outsourced Sdr
  • Webinar And

Business Details

No. of Employees No. of Locations Year Founded
500 N/A 2004

Hours of Operation

Day Opens Closes
Sunday Closed
Monday 9:00 AM 6:00 PM
Tuesday 9:00 AM 6:00 PM
Wednesday 9:00 AM 6:00 PM
Thursday 9:00 AM 6:00 PM
Friday 9:00 AM 6:00 PM
Saturday Closed

Detailed Business Description

To give you an overview, Callbox is using an account-based marketing approach in reaching a global database of contacts from over 35 million businesses, enabling companies to establish and expand markets by connecting with prospects through six lead generation avenues: voice, email, social, chat, website and webinars.

Callbox Lead Management Solutions Reviews
  • Ulianov Martinez
    Ulianov Martinez

    My Callbox experience was pleasant initially but it turned sour during our last campaign. I'm not sure what happened but their performance and responsiveness dropped drastically and rapidly. Every time we would follow up with them, there were apologies and improved performance for a week or two but they would then become unresponsive once again. It has been over 18 months and our campaign still has not been delivered as promised and contracted. I have written many e-mails and called but no one responds any more.

    We are considering taking legal action and going to the better business bureau.

    Callbox representatives, please call me if you would like to discuss.

    Re: My Callbox experience was ...
    Callbox Lead Management Solutions replied on Thursday, October 7th 2021

    Dear Ulianov, thanks for sharing your feedback. We're sorry to hear about this, but we really appreciate you bringing this issue to our attention. This was an uncommon instance and we're hoping to make things right. We've escalated your concern to the head of the team and they'll be in touch with you to resolve this matter promptly and accurately. Again, we're very sorry your experience didn't match your expectations.

    Review source: Google

    All the 5 star reviews are from EMPLOYEES. All the 1 star reviews are from customers. The problem with this company is they wont bill you as they perform. It has to be up front. I dont go to the grocery store and give the owner of the store $100 for the CHANCE that he will give me groceries next month. The exchange of value is dependent on each other. If the system works, then they should have a pay-per-performance base, not up front.

    Review source: Google
  • Adel Youssef
    Adel Youssef

    The company invoiced 3000$ and delivered ZERO leads , nicely the contract says it's in advance no money back.SCAM

    Review source: Google
  • Brand Local
    Brand Local

    Dealing with CallBox will be one of your worst decisions and experiences. Don't waste your time and money. Their profiles and reviews are fake.

    Re: Dealing with CallBox will ...
    Callbox Lead Management Solutions replied on Monday, December 4th 2017

    Hi Brand Local, we apologize for the complexities of our business relationship. We regret to inform you that we cannot accommodate your request because it is beyond the scope of our contract. To recap, you availed of our Multi Channel Marketing Services for 1 month engagement. For a fair price of USD 2800, we assigned a team to run your campaign, provided database, script development, email copies and other campaign materials. We have also met our entire obligation on call volume and conversations, email, database and online activities which resulted to a total of 51 leads. The campaign was originally set to run for 22 business days but out of goodwill, we extended our project for one week free of charge. More importantly, from the start, we are upfront that we do not guarantee an immediate sales yield within one month. We want to reiterate that the use of social media profile is in line with your company's branding and messaging, and we have also gotten your permission on it. It is not right to allege that we created a "fake" account because it was with your consent and approval; we made it on behalf of your company to represent you accordingly as part of our process to connect and reach out to your prospects. We respectfully stand by our decision and it is also stated in our contract that services already rendered by Callbox during the campaign are non-refundable. Callbox has fulfilled all of its contractual obligations to Brand Local. We are more than happy to provide you reports and other pertinent documents, if required.

    Review source: Google
  • Carmi Lañada
    Carmi Lañada

    I've been with the company since 2009 and I'll always be grateful to the training and mentorship I've received from the company and my bosses. Work is always challenging but the employees are always driven. The compensation is good but the ROI our clients get out of the service is really what drives the employees to perform better.

    Review source: Google
  • Grace Jaca
    Grace Jaca

    Everyday I get do something that I love and make impact on people and client's lives.

    Review source: Google
  • Lynn Frances Deguma
    Lynn Frances Deguma

    If you want a good balance of work and fun, this is one company you should definitely consider. There's the challenge of work but when it comes to office fun and banter, you won't find a shortage of them.

    Review source: Google
  • Chiliane Bandong
    Chiliane Bandong

    Great work environment, awesome compensation, and spontaneous positive reinforcement from the management. What more can you ask for?

    Review source: Google
  • Karen Tongco
    Karen Tongco

    I have been working working at Callbox for 5 years now. It's actually my first job and needless to say, it gives me the opportunity to hone and show my working skills, thanks to all the people especially to all the leaders who are always positive in achieving one's goal. It is really a great place to work. This is lit.

    This is a company where you can grow, not only as a better individual, but also as a professional worker. Thanks!

    Review source: Google
  • Beltran Baja Jr.
    Beltran Baja Jr.

    Great people, amazing process, well compensated and unlimited knowledge that you can gain in sales and marketing world. Best place to work!

    Review source: Google
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