C. Speck Motors

It took three weeks for what was supposed to be a simple recall and oil change. The oil change and fuel injector cleanings were fixed right away. However, the recall involving the computer module crashed the computer system three times during the first day. The program error messages were unknown by the available crew and had to contact the GM service portal for assistance but provided me with a new loaner vehicle to use until mine was fixed. The process took 3 weeks due to poor communication between the dealership and the GM specialists. Multiple conversations were held between the dealership and specialists with no success in diagnosing the problem. About 2 weeks into this situation, on the dealership's recommendation, I called the GM corporate customer service department to place a service ticket about the problem. Finally, corporate sent a service specialist to the dealership to diagnosis the problem and determined that a new computer module would fix the problem. Of course, those were on back order with an unknown delivery time. My service techs Angel and Michael pushed for a new module due to how long the vehicle was out of service and were able to get it delivered the next Tuesday of week 3. They then brought my suburban to my work place to trade vehicles the next evening. I have no real complaints about Speck Motors, but believe GM Corporation needs to reevaluate how they treat their dealerships when problems occur. I understand that having a phone tree is helpful for diagnosing many problems, but for more complicated situations, a faster means of communication would be beneficial.

Worst service ever! My daughter bought an EV.from them. Battery is bad, they won't replace, lights don't work, they won't fix, heater went out, they won't fix. They won't even help us find a dealership who can fix.Relatively new vehicle. Very disappointed. Buy your vehicles elsewhere.

One of the easiest and fastest places to find a car. 10 out of 10 would recommend to anyone looking for a car.

Definitely a great place to get your new car from! Great people, Best customer experience! Bought 2 vehicles from Speck in Sunnyside, great job from Will and Manny!

Really good service I definitely recommend buying a car here!

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Had a great experience at Speck Motors, Gibby was very professional and courteous throughout the sale. Thank you for making the process smooth and enjoyable, will definetly be back!

Great customer service! The salesman who helped me Javier Contreras was very professional, and thorough. I would highly recommend him to anyone in the market for a vehicle as he made the process easy for me. He is very knowledgeable and took his time with any questions I had regarding financing, and paperwork to finalize my vehicle purchase. Thanks Javi!

Great experience working with salesman, Javier Contreras. Very knowledgeable, helpful, and has guided me during my car shopping experience. Highly recommend!"