Busam Subaru

The personel were all polite and curteous. They had parts in stock to fix my issues and I was on my way. While fixing my car I waited in their brand new reception area, where I could help myself to coffee or tea. Beautiful and clean. Super company to deal with. This is my first Subaru, and will likely be my last vehicle as I am 70 now and probably wont drive much longer. I LOVE MY SUBARU.

Re: The personel were all pol ... Busam Subaru replied on Wednesday, December 22nd 2021

Hi Norma, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

Josh Wallace opted not to leave a text review of Busam Subaru

Loved buying my dream car at Busam. Jerry was awesome, he's the man. Super stress-free environment, not pushy at all, and respected every concern and question I had. Jerry was very laid back and I appreciate that more than someone who's constantly badgering about buying a car right then and there. I didn't even plan on buying an Outback out of my price range but him and Nick made some accommodations which was super helpful. Jerry knows his stuff, very friendly, and goes along with your pace. Cannot recommend him enough, and even the whole place! I love my Outback, it's in amazing shape and ride like a dream. For sure come here if you want a Subaru!! Thanks again Jerry and Nick!

Re: Loved buying my dream car ... Busam Subaru replied on Sunday, November 28th 2021

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Maga Suarez opted not to leave a text review of Busam Subaru

Worst customer service ever. John (The parts department manager) has the worst attitude. I will never ever buy anything from this dealership again. Also they do have a NO RETURN POLICY unlike any other Subaru dealerships.

James Thompson opted not to leave a text review of Busam Subaru

I made an appointment over the phone for this morning. I told them on the phone and in person about emergency maintenance we had done while on vacation trying to be helpful with the diagnostics. Then I get told that they will not be able to work on my car AFTER showing up for my appointment. I guess if your car breaks down 4 states away you need to have it shipped to this dealership. If not they'll turn you away for future repairs.

Way to be out for your own best interest and not that of your customers. People trust the Subaru name and I thought since the name was on your building I could trust you to help. I was considering buying from this location as it's closer to my house. I will not buy from this location and neither should you.

Busam Subaru is the most honest, trustworthy and reliable dealership experience I have ever had. This is my first Subaru and I will go to Busam Subaru for all future car purchases. From sales to service they can't be beat. Thank you Busam Subaru for making my car purchase so enjoyable.

Re: Busam Subaru is the most ... Busam Subaru replied on Sunday, October 31st 2021

Hi Steven, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Busan Subaru crew is so helpful and fast on service. It is a very good experience.

Re: Busan Subaru crew is so h ... Busam Subaru replied on Sunday, October 31st 2021

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Great care and customer service. The service advisor Cody was also very helpful. 10/10

Re: Great care and customer s ... Busam Subaru replied on Saturday, October 30th 2021

Hi Ben, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!