Brooks Pest Control, Inc

ONE STAR-BROOKS P.C.-DO NOT USE 10/04/2022
2:23 PM
To Whom It May Concern:
This communication is to inform you of the unprofessional customer service that I received by ANDREW today when I called 1(833) 369-1242.

The reason for the call was to cancel the pest control service to my home. ANDREW informed me that he could NOT cancel my service (without me having to pay $260.00 as a cancellation fee) due to my mother signing a one-year contract. I tried to explain to ANDREW that I was my mother’s Conservator and that she is also incapacitated. ANDREW would not budge on the cancelation and wanted me to just pay the $260.00

Furthermore, I tried to explain to ANDREW that the technician was in a hurry and did NOT apply any granules on the lawn or remove any spider webs.

I hope you have an opportunity to review this communication with ANDREW who refused to provide his full name and extension in addition to providing his superiors name and number.

In closing, BROOKS PEST CONTROL EXCELS in face-to-face sales trickery

Nancy Wawer opted not to leave a text review of Brooks Pest Control, Inc

Michael did a great job and went above and beyond to provide excellent service.

Melody Ortega opted not to leave a text review of Brooks Pest Control, Inc

The tech was very friendly and very professional. I will definitely refer them to family and friends .

Renata Lizarraga opted not to leave a text review of Brooks Pest Control, Inc

very efficient

I have spent a lot of money with a various pest company and iI were not happy with their service, all over charged and more… Thank god I’ve found Brooks pest service, paid a small fees monthly and they have done a great job. Anytime I feel like needing service and attentions, all I need is to call and they come out on the next day to take care of my pest control needs without having to pay extra money. This is a very honest and hard working company that ready to help you at anytime needed. Highly recommended to anyone that needs help with pest control. Very reasonable price. Please give Brooks a call, you won’t be disappointed. Thanks

Ighly recommend. Caleb was great. Very professional and courtious thanks so much for all the tips and tricks to help..

The reason why I sign up for Brooks is because of spider web outside of our property. It seems that spider web is still there and we notice there is no improvement. Thank you.

Re: The reason why I sign up ... Brooks Pest Control, Inc replied on Tuesday, May 31st 2022

Zenaida, we appreciate the time you took to leave us this rating. We know we aren't perfect, but we definitely strive for improvement each day. If we haven't been able to make up that last star in your review yet, please let us know what else we can do to make it up to you! We want you to be very excited about the service we provide. We look forward to hearing from you soon! [email protected] 833-369-1242