About Bob Jaack's Rustic Wood Fencing and Decks
For almost 5 decades the Jaacks family has built and maintained an outstanding reputation for providing Chicagoland with top quality rustic wood fencing and decks. The company can help you meet your deck and fencing needs with a variety of materials and products, including; vinyl fencing, aluminum and ornamental steel, arbors cedar sheds and lawn furniture, cedar in calm positive decks, gazebos and screen rooms, sunroofs and more.
Location & DirectionsGet Directions
Services We Offer
Products and Services Include:
Cedar and Composite Decks
Gazebos and Screen Rooms
Sunroofs and Pergolas
Aluminum Ornamental Steel Fencing
Arbors, Cedar Sheds and Lawn Furniture
|No. of Employees||No. of Locations||Year Founded|
Hours of Operation
|Sunday||Open 24 hours!|
|Monday||Open 24 hours!|
|Tuesday||Open 24 hours!|
|Wednesday||Open 24 hours!|
|Thursday||Open 24 hours!|
|Friday||Open 24 hours!|
|Saturday||Open 24 hours!|
Detailed Business Description
Proud to be one of the most trusted sources for high quality Western Red Cedar yard products in the Chicago area, the Jaack's family has worked for almost half a century building and maintaining an outstanding reputation not only among our customers, but within the business community as well. We offer experienced staff were prepared and capable of helping you design, create and customize high-quality yard products in a way that no other vendor can.
We offer a wide variety of fencing products to meet your needs, including would, vinyl, aluminum and ornamental steel products. We also offer customers an assortment of products such as lawn furniture, decks, sheds, arbors and gazebos.
Come visit our yard display and let us walk you through the many sizes, styles and colors of custom products that we had to offer.
Bob Jaack's Rustic Wood Fencing and Decks ReviewsLEAVE REVIEW FOR BUSINESS
I do like this place, but unfortunately the office is currently closed due to COVID. That makes it difficult to get a quote for a replacement fence. There is a sign on the door listing a couple phone numbers to call, but I didn't have any success getting through.
I am currently attempting to obtain a quote via email communication. I'll see how that works out.
Just had a great experience with Rustic Wood in Niles. We have a broken part of our cedar fence on the gate and Bobby helped me obtain a precise replacement piece with zero headache. Very friendly people in back as well. They cut a small piece of the tip off on top of the French gothic picket to make it match the rest of my fence. Met Bob the owner too - nice gentleman.
Wonderful experience from start to finish. We had other estimates and either they missed the appointment, showed up late or didn't get back to us. The Rustic people were on time and professional with everything and took great care with the neighbors' things along the fence we were replacing. Great clean up and we have a gorgeous privacy fence. Will be looking forward to seeing how it holds up!
We had a 6' white vinyl fence installed over two days April 7th and 8th, 2021. The past few days we were looking more closely at the finished product, and both my wife and I noticed that two of the posts that were in the yard, did NOT have any concrete in them. When I called, a woman initially tried dismissing it as "Oh the concrete just settled and you can't see it". When I persisted that there was no concrete in the said posts, she asked me to take pictures and email them to Bob Jaacks. I did so, and within a minute or two, someone responded to my email saying, "I assure you there is concrete in the post holes". My wife called immediately after this email response, left a message, and did NOT receive any return phone call. Someone called me about eight hours later, where I the was treated absolutely terrible. Completely rude, dismissive, and demeaning. Kevin, our salesman was exactly that, a salesman. Folks, I strongly encourage you NOT to waste your time or money on such terrible customer service and just average work. I removed the advertisement sign from the front of the fence and thew it in the garbage, along with the $6,000.00 we wasted on such a terrible company. We did initially refer two additional customers, who we advised to not use this company. Vinyl fencing is the same wherever you go, it is strong, excellent fence material, so spend your hard earned dollar elsewhere.