Boardwalk Maserati

Great sales staff - friendly and courteous, good Maserati service.

Re: Great sales staff - frien ... Boardwalk Maserati replied on Tuesday, September 7th 2021

Rahul, thank you for sharing your experience with Boardwalk Maserati. We appreciate you!

Absolutely great service.

Re: Absolutely great service. ... Boardwalk Maserati replied on Saturday, August 7th 2021

Shun, thank you for recognizing our service team at Boardwalk Maserati. We appreciate you!

Awesome place, everyone was so friendly and respectful.

Re: Awesome place, everyone w ... Boardwalk Maserati replied on Wednesday, July 7th 2021

Evan, thank you for sharing your five star experience with Boardwalk Maserati. We appreciate you!

Will Johnson opted not to leave a text review of Boardwalk Maserati

Hans Hoffmann opted not to leave a text review of Boardwalk Maserati

Pasión placer y perseverancia y por la sangre de JESÚS QUE LOS Y NOS CUBRE DE MULTITUDES DE PECADO Y NA FOTO QUE NUNCA ESTADO ACOSTUMBRADO POR MI TIMIDEZ QUIZÁS PERO ES RECIENTE NATURAL Y FRESH ES SANGRE LEGÍTIMA Y OS DECIMOS QUE ES CURATIVA

Re: Pasi?n placer y persevera ... Boardwalk Maserati replied on Tuesday, May 25th 2021

Mario, thank you for your five star review. We appreciate you!

Good service,very clean facility, knowledgeable staff.

Re: Good service,very clean f ... Boardwalk Maserati replied on Monday, May 10th 2021

Thank you for sharing your experience at Boardwalk Maserati. We appreciate you!

I just visited this place, and customer service is nothing to write home about. The two ladies at the front desk were just talking to each other. No sales associate to attend to potential buyers. I'm taking my business to Maserati Dallas.

Update:
2 hours later, I bought a brand new car from Maserati Dallas. My experience at the other dealership was superb.

Don't waste your time with these people.

Shoutout to Nedd @Maserati Dallas

Re: I just visited this place ... Boardwalk Maserati replied on Sunday, May 2nd 2021

Wumi, you have our sincere apology for not delivering a five star experience to you. We were inundated this afternoon, due to a Maserati Test Drive event that we were hosting. We are sorry that we were not able to serve you with excellence. Congratulations on your new Maserati.

John Purser opted not to leave a text review of Boardwalk Maserati

I was sooo excited about visiting this place! I currently own a Maserati and wanted another. This time the SUV. When I arrived it was like a ghost town. I wondered if they were open but closing was several hours later so I looked on the lot. I started looking around, not much inventory at all but still looked. Other guests came as well but no sales person in sight. I walk in and ask for some assistance? The gentleman, Alex told me they stopped test driving at 3. I was surprised they stopped 3 hours prior to closing but oh well I asked could I see 2 cars, the Levante and the Mercedes. He got the key for the Levante but said he didn't have the key to the Mercedes so I couldn't see it. Alex your Ed the car on for a few seconds, was not in the car, and turned it off while I was trying to explore. He left for another customer. For the few seconds I was looking at the car, he said nothing about the features of the car; no conversation. The next thing I know, the car is turned off, Alex is gone and I'm sitting in a hot car. Reed joins me. Not much selling going on either. I do notice Alex getting in another vehicle with a gentleman and Test Driving. I asked Reed were they going for a test drive? He stated he didn't know. I'm not sure why I was treated the way I was. I questioned whether it was because of my race, I am black and the gentleman who was allowed to test drive is white? Was it because I'm a woman and the gentleman is a man? Did I "look" like I couldn't afford anything on the lot, although I was driving my Maserati? I don't know the answer but I went to Porsche about 2 miles away and my treatment was stellar. I had no thought of buying a Porsche until I received the horrible treatment at the Boardwalk Maserati dealership.

Re: I was sooo excited about ... Boardwalk Maserati replied on Tuesday, March 30th 2021

Lynell, first off, you have my sincere apology for what you experienced on Saturday. Anything that falls short of a five star Boardwalk experience, is not acceptable. Please be assured that we have discussed what transpired at length with our managers and sales team members. Reid did have a pre-scheduled appointment to appraise a Ferrari California trade, as well as a test drive with a Ferrari Roma. When his client showed up, he asked if Alex could go over the Levante with you. No one should have stated that we stopped test driving at 3PM, and again, this is being addressed, so that it does not happen again. I can also assure you, that this was strictly a case of poor communication and process on our part. We do not and will not, treat any prospective client any different, because of race. That would lead to immediate termination. We do not and will not discriminate in this dealership. That is not acceptable, and I am sorry that you perceived that to be the reason, for the poor communication that you experienced. Please do not hesitate to reach out to me directly, if I can be of any service to you, or just to talk about how we can improve further. We sincerely appreciate your feedback. Thank you. Corstiaan Westerhuis, General Manager Boardwalk Maserati T 972.447.5201 E [email protected]