Bmw of Morristown

I purchased a new 2022 X5M. Rick Farfan was an excellent sales person. He adviced me through the entire process and was a true gentlemen pick out my car. Overall the quality of service, professionalism and customer service was excellent. From start to finish, Rick conducted himself as a true professional. I will be coming back to BMW Morristown because of Rick!

Re: I purchased a new 2022 X5 ... Bmw of Morristown replied on Wednesday, December 22nd 2021

Jose, Thank you so much for this fantastic 5 Star Review!. Rick and the rest of the team are thrilled that we were able to exceed your expectations on your X5M purchase. We appreciate your business and welcome you to the BMW of Morristown family.

I had the privilege to work with Diana Lynn and Dave Abbe to put me in a great looking Gray mettallic 540i. From our first meeting Diana was very attentive and made herself available on my schedule for test drives due to my uncertainty on the model suited best for me. Once I made my decision Diana and Dave made the transaction work. I was coming out of a Porsche lease and trading in a Jeep Grand Cherokee. In short order I was back, after many years, to the BMW family; Driving my dream car!! Then there was the follow up and assistance with the feature. Fantastic customer service!! Go see Diana…..tell her Lee sent you!

Re: I had the privilege to wo ... Bmw of Morristown replied on Monday, December 20th 2021

Lee, Thank you so much for the kind words. Diana and Dave are thrilled to have you back in a BMW. We greatly appreciate your business. We hope you're enjoying your 540, and welcome you back to the BMW of Morristown family.

Just got back home with my new car. Very happy with experience at BMW of Morristown.
Diana is our sales advisor and she is fantastic. She did a great job showing us all the available cars and features and gave me lots of time to test drive the car on the first visit. Unlike most other sales persons, she didn't push for a sale at all on the day. Instead she suggested we think about it. We got back to her for a second visit. She showed me the car I was most interested in and took time to explain in more details. We sat down to go over prices and buying options. Again, she explained everything very well and I never felt rushed or pressured. We finally got to a deal today. Everything went as smoothly as I'd ever hope. And she went over all the features again and helped me set up the car.
Diana is the best car sales I've ever met. Very knowledgeable and patient. We felt very comfortable throughout the process. I'm a Mercedes owner and decided to get a BMW over another Mercedes this time partly because of how good Diana was.
The dealership is nice and clean. And they have more cars than others in the area. I also met the sales manager, Rich from financing, and the service guys. Everyone was nice. Highly recommend this place.

Re: Just got back home with m ... Bmw of Morristown replied on Monday, December 20th 2021

Yunjian, Thank you for this wonderful review. We are so happy that you were able to experience the process that we strive for with each customer that comes to the dealership. Diana and the rest of the team thank you for your business. We hope you're enjoying your new X5, and we welcome you to the BMW of Morristown family.

Rick was so great to work with on returning my first lease and putting me into a new BMW. He was extremely accommodating and he made the process very easy. Five Star service all the way. Every person I encountered throughout my purchase was there to ensure the customer was taken care of and you left there happy. I recommend Rick and Morristown BMW.

Re: Rick was so great to work ... Bmw of Morristown replied on Sunday, December 19th 2021

Nanda, Thank you so much for this wonderful 5 Star review! We're thrilled that Rick and the rest of the team were able to make your purchase experience so enjoyable. We greatly appreciate your business, and welcome you to the BMW of Morristown family.

Sean Nastelon was our sales person. He was extremely polite and knowledgeable. It was a pleasure to work with him.

Re: Sean Nastelon was our sal ... Bmw of Morristown replied on Sunday, December 19th 2021

Ellen, Thank you so much for this awesome review. Sean and the rest of the team are glad that we were able to make your experience as seamless as possible. We appreciate your continued business and are happy to have you as a member of the BMW of Morristown family.

Sean was the best. Thanks bro

Re: Sean was the best. Thanks ... Bmw of Morristown replied on Sunday, December 19th 2021

Obika, Thank you so much for this 5 Star review. Sean is a true professional and a key member of our team. We appreciate your business and welcome you to the BMW of Morristown family!

I took my car in to get a oil change and my car was telling me there was to much oil in it..and then it started smoking..there telling me I need a oil sensor which will be 750$..which I shouldn't have to pay for cause they made a mistake..my car was perfectly fine now there telling me I have a oil leak from the head gasket...total rip off...

Re: I took my car in to get a ... Bmw of Morristown replied on Sunday, December 19th 2021

Leon, We're terribly sorry that your experience did not live up to your expectations. We will have a member of our Service Management team reach out to you ASAP.

Had an amazing experience with the team at BMW of Morristown. Andrew Beifus was very helpful in walking me through the entire process. Personified expertise and class. Would highly recommend.

Re: Had an amazing experience ... Bmw of Morristown replied on Tuesday, December 14th 2021

Michael, Happy to hear you had an amazing experience at the BMW of Morristown and with Andrew Beifus!

I picked up my gorgeous new 2022 M340xi in Imola red! I just love it! And my salesperson, Mike Wendroff! I have been working with Mike for years, and he is beyond helpful always! He is just the best!

Re: I picked up my gorgeous n ... Bmw of Morristown replied on Tuesday, December 14th 2021

Michelle, Great to hear you like your new 2022 BMW M340xi! Its great to know you love it and that Mike Wendroff was helpful for you.

I really appreciate all assistance provided by Amzad Malique with purchasing our very first BMW car. He is truly an expert when it comes to his knowledge in cars. He made sure My husband and I was aware of all our options within our budget. Our experience was way better than our expectations. I would highly recommend him to every buyer out there.

Re: I really appreciate all a ... Bmw of Morristown replied on Saturday, December 11th 2021

Mosammat, Thank you so much for the kind words, and this awesome 5 Star Review. Amzad and the team are thrilled that we were able to exceed your expectations. We thank you so much for the business, and welcome you to the BMW of Morristown family.