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BlackPoint IT Services

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About BlackPoint IT Services

BlackPoint IT Services is an IT company in business since 1977 with offices in Seattle, Portland, Phoenix, and Tucson. We primarily serve small to mid-sized businesses across the United States. We specialize in several areas of technology including virtualization, cloud infrastructure, unified communications, IT security, service desk, and managed services.

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20415 72nd Ave S, Kent, WA 98032
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  • Cloud Management
  • Computer Security Service
  • Cybersecurity
  • Managed It Services
  • Microsoft 365
  • Voip Services
4.8 Out of 5.0

Reviews For BlackPoint IT Services

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Accord Honda
Review source: Google Accord Honda Thursday, October 28th 2021
Excellent response
Re: Excellent response ... BlackPoint IT Services replied on Friday, October 29th 2021

Thank you so much for your kind words, Accord. We really appreciate you taking the time out to share your experience with us. Cheers, BlackPoint IT

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John Andersen
Review source: Google John Andersen Friday, July 30th 2021
John Andersen opted not to leave a text review of BlackPoint IT Services
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Kevin Billings
Review source: Google Kevin Billings Friday, December 4th 2020
I've been using BlackPoint IT services for years and have always been satisfied with them. They respond as quick as possible and once on site they are pretty quick with finding the issues and fixing them.....which can be a challenge with our mix hardware and older operating system.
Re: I've been using BlackPoin ... BlackPoint IT Services replied on Monday, December 7th 2020

Your recommendation means a lot to us, Kevin! We strive to deliver the best service for our clients, and we're glad that we hit the mark. If there's anything we could help you with, please contact us at 866-575-9512. Stay safe!

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Yves Leuenberger
Review source: Google Yves Leuenberger Thursday, November 26th 2020
Yves Leuenberger opted not to leave a text review of BlackPoint IT Services
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Keziah Cruz
Review source: Google Keziah Cruz Wednesday, November 25th 2020
The Service Desk team has fixed our technical issues promptly and accurately.
Re: The Service Desk team has ... BlackPoint IT Services replied on Wednesday, November 18th 2020

Thank you for the positive 5-star review, Keziah. We at BlackPoint IT aim to provide top-notch IT solution services suitable for your company's needs. If you have any inquiries or concerns, feel free to reach us at 866-575-9512.

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Andy Buffelen
Review source: Google Andy Buffelen Tuesday, November 24th 2020
I've worked with Blackpoint for about two years and have had a very positive experience working with them. Our needs include setting up new tech, overseeing our internet and servers, getting new employees on our systems and sunsetting outgoing employees, and ad hoc tasks as needed.

The staff is very friendly and responsive in a pinch. Alan and Jennie are in constant communication and care deeply about setting us up for success. Our company is ~30 people and Blackpoint has been aces for us.

I took off a star because BP is heavy Windows knowledgeable, but only have a couple Mac specialists, which the majority of our company uses. They're usually able to solve our issues, but sometimes it takes a little longer.
Re: I've worked with Blackpoi ... BlackPoint IT Services replied on Friday, December 4th 2020

Hi Andy, thanks for providing detailed and transparent feedback! We're glad that we were able to address your company's needs. Rest assured that we will use this experience to continuously improve our services to help you and our clients better in the future. Stay safe!

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Rocco Falotico
Review source: Google Rocco Falotico Tuesday, November 24th 2020
You have a great employee in Kevin Hunter. He has taken exceptional care of us.

Thanks for checking in.

Rocco Falotico
PLUS Corporation of America
Re: You have a great employee ... BlackPoint IT Services replied on Tuesday, November 24th 2020

The team here at BlackPoint IT is thrilled to receive your positive feedback, Rocco. We appreciate you sharing your experience with the community. Thank you, and stay safe!

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Gene Teichroeb
Review source: Google Gene Teichroeb Monday, November 23rd 2020
We're very happy with our maintenance contract for cloud backup services from BPIT. We were especially pleased when a new system was implemented to generate an automatic service ticket whenever there's a problem notification during backup of our servers. So, by the time we see the notification of a problem, there is already a service ticket generated and a technician telling us it's being looked into and resolved (almost always within a few hours). We've also had BPIT handle our major server upgrades and will call them for future work when needed.
Re: We're very happy with our ... BlackPoint IT Services replied on Tuesday, November 24th 2020

Thank you for sharing your experience with Blackpoint IT, Gene. We're glad that you had a fantastic experience with our services. Feel free to contact us at 866-575-9512 if you have any questions.

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Vina GE
Review source: Google Vina GE Thursday, November 19th 2020
Vina GE opted not to leave a text review of BlackPoint IT Services
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Kaisa Hall
Review source: Google Kaisa Hall Wednesday, October 23rd 2019
Kaisa Hall opted not to leave a text review of BlackPoint IT Services
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