Hello, I'm Ben Nielsen, and I'd like to welcome you to Ben Nielsen's Charles County Automotive. We strongly stand by our philosophy that your experience as a customer is the most important service we can offer. We believe in conducting business with the highest level of integrity and always putting our customers first.
Based on 1 Reviews
Add ReviewOver charged and misled My check engine light was on and my car was stalling out. The service center checked it and told me that there was a couple issues but the turbo charge was what was recommended to me for repair. This repair cost me over 2800.00 and it didn't fix the problem. I took my car to another mechanic, who looked it over. He informed me that I was billed for parts that were not replaced, the turbo charge was the only new part. All the pipes were original. The new mechanic also stated that it wasn't the turbo charge but my O2 sensor. The turbo charge probably didn't need replaced but the fasteners may have been loose and needed attention.Report
They saw me coming a mile away. They pitched me on the most expensive repair knowing that I would need more repairs.
I addressed this, no acknowledgment of parts not being installed that I was charged for and they offered to look at my car again to see if they could find the problem, since the car is still having issues.