Bay Ridge Subaru

I recently purchased a Subaru and had an outstanding experience! Christopher Malone, the sales consultant, was incredibly knowledgeable, patient, and attentive throughout the entire process. He made sure all my questions were answered and that I found the perfect car for my needs.

A big shoutout to Saheer Zaman, the finance manager, who made the financing process smooth and stress-free. He walked me through all the options and ensured I got the best deal possible.

Thank you, Christopher and Saheer, for making my car-buying experience such a positive one! Highly recommend this dealership to anyone looking for a Subaru.

The lady on the phone for service is so rude

Had an exceptional experience purchasing a car from Anthony!

This is long overdue. 3 yrs ago, Chris Malone, took me through the process of leasing my first car. And just earlier this year, he guided me through the purchase of my first car. I could not have asked for a more informative and patient person to take me through it all. Chris is honest, straightforward and super patient with any and all questions. Overall, the experience at Subaru was and continues to be great. Very happy customer!! Thank you Chris and Subaru!

Hi
Recently changed an oil at their service
After getting my car back found document compartment on the floor
Seats ,floor mats never been covered
They fixed it after my notice
But nobody apologized for that
And that leads to questions about their quality
Not recommending to friends for service

Checked online to see which vehicles were available at the lot or the store. Saw exactly what I wanted, a Crosstrek, base edition. Called a couple days ahead to schedule an appointment at the dealership on Friday afternoon. When I got there, I was greeted by friendly staff, offered coffee and a seat. I sat down with Gerald W., and we started talking about different Crosstreks available. Gerald was very helpful and resourceful. After I explained that I simply wanted the base model we quickly got on the road for a test drive. Afterwards, we sat back down at his desk to start processing documents, the whole experince took less than 2 hours. Gerald told me the Crosstrek with the color I wanted was in their warehouse in Staten Island, and he personally went out to Staten Island later that day and drive it back to Bay Ridge. The next day, Saturday, I returned with my last documents, spend another 1.5 hours there with Gerald and one of his closing managers to complete the purchase. This was very smooth, very fast, simple agreements and good deals. I like that this dealership is an official Subaru location, has a service garage and they offered included oil changes for life. I would definitely recommend this dealership if you want a Subaru.

I had a great experience at Bay Ridge Subaru, thanks to Joyce in the service department. She made my oil change quick and hassle-free, providing excellent customer service throughout. Joyce was friendly, efficient, and made sure everything went smoothly. Highly recommend her for any service needs!

He is a very kind person, helpful and patient.

The team at Bay Ridge Subaru is the best!

This was the most enjoyable experience I’ve ever had buying a car. I traded in an older vehicle and drove away with a new Subaru in just a few painless hours. Halida, who runs the showroom, is the friendliest person in Bay Ridge. She is kind, sincere and so helpful. Gerald, the car salesman, is easy-going and extremely knowledgeable. The team all welcomed my dog and make me feel at home. I’ll never go anywhere else when dealing with my car. I want to go back and visit!!!!