About Austin Rare Coins & Bullion
Austin Rare Coins & Bullion serves collectors of rare coins as well as silver and gold bullion investors. If you're interested in gold coins, silver dollars, or US rare coins, call us with questions before you buy from us or any other dealer. We're here to help answer all your questions and assist you in any way we can! We also buy gold, silver, platinum and palladium and our gold and silver specialists have advised thousands of clients on buying and selling precious metals over the past 20 years.
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Rare Coin & Precious Metal Dealer
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Austin Rare Coins & Bullion ReviewsLEAVE REVIEW FOR BUSINESS
I ordered almost a month ago. They have missed my order three times and had to swap out for something else twice because they couldn't deliver what they promised. Today was the final deadline to ship my order and they just told me that they didn't have everything for the order after ensuring me Thurdsay last week that they did. They lied.
No follow through on promises and I was given multiple excuses with conflicting info from two individuals. I recommend going elsewhere with your business. Dont spend your money at this business. They talk a big game but are far from able to deliver.
UPDATE: The items I ordered were not what I was originally seeking. I was talked into them by your rep. If you could not deliver those items them you should not have guided me that direction. Your response to my original review is misleading at best.
I actually live up near Seattle but started shopping around because my go-to place for precious metals decided to start gouging their prices because the demand shot through the roof (and I don't mean slightly increased prices, I mean charging double what they were normally). But I digress...
I wanted a roll of American Eagle silver dollars but wanted to pay a fair price. I purchased a roll on the Austin Rare Coins website and experienced some issues (operator error I am sure). I received a call the day after I ordered from one of their staff that assured me 1) my order did process and 2) here is the realistic time frame to receive your order and if I would like to proceed. Their prediction for my order to arrive was indeed fairly accurate and they got me a fair price.
I appreciate that they followed through, were transparent, communicative and didn't try to take advantage of a surging market.
Shop here with confidence!
I'm just a small silver investor, I found unique silver rounds and had to have a few. Even though I only placed a small order they treated me like I was a big time investor. Great customer service, emailed and even called to follow up on my order. They came in the mail today, beautiful rounds, well packaged. Definitely one of the keepers for on line purchases.