Auffenberg Chrysler of Herrin

Tricia Dann opted not to leave a text review of Auffenberg Chrysler of Herrin

Dustin Hicks was so great he did what he told us he was going to do.
Very happy to do business with him and we will be back.
Thanks wanda sides

Re: Dustin Hicks was so great ... Auffenberg Chrysler of Herrin replied on Friday, October 22nd 2021

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Auffenberg Chrysler of Herrin Team

I have always had a wonderful experience at this dealership. They are kind, helpful, and the manager David goes the extra mile for his customers. I highly recommend them!
Dr. Angela Baxter

Re: I have always had a wonde ... Auffenberg Chrysler of Herrin replied on Tuesday, October 19th 2021

Thank you for leaving us this great review, Dr. Angela! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Auffenberg Chrysler of Herrin Team

Dustin is a rockstar!!! He was able to get my son in a truck that rocked on their lot!!! Everyone I dealt with was so nice and granted a 4.5 hr one way drive is a lot, but if it weren't for the deal and quality of the truck I wouldn't have made the drive!!! Thank you Dustin!!!

Re: Dustin is a rockstar!!! ... Auffenberg Chrysler of Herrin replied on Thursday, September 9th 2021

Thank you for the wonderful review and for traveling to Auffenberg Chrysler Of Herrin from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Auffenberg Chrysler of Herrin Team

savannah jennings opted not to leave a text review of Auffenberg Chrysler of Herrin

Bought a truck from them over 3 weeks ago, agreed on a price, next day had my bank contact them about the final price and got my check, show up and see the receipt, that they tried to raise the price on me. Have a signed agreement that they would send me a check with the difference the next business day. 3+ weeks later, no check. Also the person I worked with there kept touching on my shoulders as he passed me like I knew him well. Definitely not a good buying experience and will not be recommending to my friends or family.

Re: Bought a truck from them ... Auffenberg Chrysler of Herrin replied on Monday, August 2nd 2021

We acknowledge your review and are currently looking into the events you've detailed.

The young man who sold me my jeep was great
Nice personal in the service department.
Go above and beyond service for my vehicle.
Thank you. Rare to see now a days

Re: The young man who sold me ... Auffenberg Chrysler of Herrin replied on Wednesday, July 21st 2021

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Auffenberg Chrysler of Herrin Team

Wouldn't go back they sent my car out and had a hole in the oil filter I recommend no one to ever go there

Re: Wouldn't go back they sen ... Auffenberg Chrysler of Herrin replied on Tuesday, July 6th 2021

Kenny, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Auffenberg Chrysler of Herrin Team

Phenomenal experience with buying from them twice. Robert (Bobby) took great care in helping us find the right vehicle and was transparent and patient through the entire process. Luke and Mike for helping with the finance portion. Also the entire service department for taking care of a quick tire replacement and getting me back on the road. Thank you guys I'm so glad we chose this crew again!

Re: Phenomenal experience wit ... Auffenberg Chrysler of Herrin replied on Thursday, April 22nd 2021

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Auffenberg Chrysler of Herrin Team

Eddie Frey opted not to leave a text review of Auffenberg Chrysler of Herrin