A&S Towing

I used A&S service on November 4, 2023. There was a 4 minute drive from my car location to the maintenance shop. The operator told me that the estimate would be around 100-140, depending on the driver. Since it was a Saturday, I agreed. After 4 minutes’ drive, I asked the driver how much would it be. He told me 140. I said, it’s only 4 minute drive. He said, it’s ok, so we agreed on 100. After I got home, I found that I was charged with 140. So I called the driver and he said it was the company. So I contacted the company, and they told me that the manager would look into it and get back to me within 1-2 business days. On Sunday, another operator called me on my review for their services, and I told her that I am expecting a call from the manager and she noted that again.
On next Tuesday night (3 days after their call), I called again and a guy named Gio told me that he actually has the manager's note saying that they are calling me next morning, and he even asked me if there's a time that I would prefer. I said no and I will be waiting for the call.
On the Friday, I called again and I was told again that the case is still under review and the manager will call me within 1-2 business days. I asked for a more accurate time, and the lady told me that the manager will call me today.
It’s the end of today, and I still haven’t heard back anything from the manager.
It’s a 4 minute towing, and I’m honoring your price for 100 because I agreed with the 100-140 estimate at the beginning. But the lying on the final price and charging me with 140, and lying on the returning of my call is the reason that I’m leaving this bad review.
Please be a reasonable and legal business that honors your price with your customers. Plus, I never received any type of receipt.

MALACHI MCCAULEY opted not to leave a text review of A&S Towing

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