SRS and Co, LLC dba America's Service Station in the metro Atlanta area, was formed by Greg &Sherri Sands to develop and operate full service automotive repair facilities. The goal of America's Service Station is to be the very best auto service company in the United States. The company began operating in May 2001 with the acquisition of four stores from Greg's former employer JTCO Inc. As of December 2007, the company has 10 stores in the metro Atlanta area. Eight stores are joint ventures with owner/operators. The owner/operator program was created in order to increase the quality of customer service and decrease employee turnover.
The joint venture stores are generally operated in the following manner: SRS and Co. selects new high-potential undeveloped sites, arranges for the construction and leasing of repair centers on such sites, and then opens and operates such new centers itself for a period of time (generally less than a year), prior to contributing such store to a joint venture.
The results speak for themselves. The joint venture partners are managing the stores at or above expectations, producing customer satisfaction above 95% with only a third of the turnover of a normal industry store.
Complete Auto Repair & Services
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