American Eagle Limousine & Party Bus

Avoid at all costs! Not honorable business practice. My 18 year old daughter reserved a party bus with American Eagle Limousine Company (AELC) for Fri 4/28/2023 from 5:00 pm to 9:00 pm. She gave credit card information to reserve the party bus and was charged immediately. They sent an Adobe digital contract with the wrong date/time. She called AELC (703-550-7200) and had ONLY the choice to leave a voice mail. She did, stating explicitly that she was not comfortable signing the inaccurate contract and asking for someone to contact her. She stated she was not satisfied with the terms on the reservation details and requested adjustment to the terms to match her original intended purchase. Staff insisted that she sign the contract and upload as written. She was told she HAD TO ACCEPT a substitute bus which was NOT what she had originally purchased. She was pressured to sign/upload the documents WHICH DID NOT REFLECT HER INTENDED PURCHASE. She was told that there would be no refund anyway.