Ambs Call Center: Blog

We've been using your services for about a year now, and you do a fantastic job, thank you!

Re: We've been using your ser ... Ambs Call Center: Blog replied on Thursday, June 13th 2019

Thank you, Shelly. We are glad you've had such a great experience. Thank you for the review!

Awesome company. Very reliable services given.

Re: Awesome company. Very rel ... Ambs Call Center: Blog replied on Thursday, June 13th 2019

Ashley, Thank you for the 5 Star Review and kind words. It is great when clients share their experiences.

Easy to work with, efficient, just plain awesome! I would recommend anyone to them!

Re: Easy to work with, effici ... Ambs Call Center: Blog replied on Tuesday, June 11th 2019

Thank you for the 5 Star Review, Angie. We are glad to have your business.

Typically quick response to requests from our office. Always accommodating to our need for their services.

Re: Typically quick response ... Ambs Call Center: Blog replied on Tuesday, June 11th 2019

Thank you for the 5 Star Review and your business.

Ambs Call Center helps us serve our customers as efficiently as possible.

Re: Ambs Call Center helps us ... Ambs Call Center: Blog replied on Thursday, May 30th 2019

Todd - Thank you for your business. It is a pleasure working with Lammers!

AMBS is our call service for my clinic at Animal Friends of Washington County, I am very satisfied with the service and if I have any problems normally one phone call is all it takes to get action.

Re: AMBS is our call service ... Ambs Call Center: Blog replied on Thursday, May 30th 2019

Sonja, Thank you for your kind words. We're pleased to work with you and enjoy taking your calls.

Ambs is the call center that we use at our firm for back up and after hours customer care. They are a reflection of our front desk staff and I am grateful that my clients are cared for when they call us, just as they would be if they were to reach our front desk.
Every interaction I have had with Client Service Representatives at Ambs has been professional and courteous. Thank you!
~Chris Dennis, Paralegal

Re: Ambs is the call center t ... Ambs Call Center: Blog replied on Wednesday, May 22nd 2019

Chris - We are pleased to be such a help. It is wonderful working with you and your team.

I’ve used Ambs call center for my appointment management for 3 years. They are excellent at what they do. I would definitely recommend them

Tim slack
All star pavers
Davie fl

Re: I’ve used Ambs call cen ... Ambs Call Center: Blog replied on Wednesday, May 22nd 2019

Tim, thank for your kind words. It is a pleasure working with you too.

AMBS has been the Call Center for Forgotten Harvest's donations for a very long time. However, the account has only been under my watch for the last year or so. The first thing we needed to address was a full website redesign including a new merchant service provider and donation page. AMBS operators were fully trained to use our updated system and when hiccups occurred, as they tend to do with web updates, the communication from AMBS was swift and complete so that we could address issues promptly. They would call, send email and direct donors to us as needed. Our holiday volume of donations were a great success, in part due to the professionalism and courteous staff at AMBS.

Once the hubbub of the holidays had subsided I wanted to review our contract terms. AMBS provided me with a full analysis of our actual and projected usage and made recommendations for a different tier of service to save us money. And the plan can be changed as needed by month throughout the year to address peak and slow calling volume.

AMBS has been a reliable and important partner to Forgotten Harvest. So glad to have them on our team.

Susan Chomsky
Forgotten Harvest
Donor Relations and Database Manager

Re: AMBS has been the Call Ce ... Ambs Call Center: Blog replied on Wednesday, May 22nd 2019

Susan, We love working with you and enjoy being your partner. Thank you for continued use of Ambs Call Center.

We used Ambs Call Center for 1 year while we were transitioning our veterinary practice from daytime hours to 24/7 hours. The messages were detailed and allowed our doctors and client service staff to have easy followup calls the following day. The service and support that they provide is exceptional!

Re: We used Ambs Call Center ... Ambs Call Center: Blog replied on Wednesday, April 3rd 2019

Ashley, thank you for your nice comments. You and the rest of the team are great to work with. Thank you for your business.