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About AlphaBiolabs

DNA Testing - Paternity & Relationship DNA Test

Location & Directions for AlphaBiolabs

6555 Sanger Road Suite 220, Orlando, FL 32827
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Services AlphaBiolabs Offers

Relationship DNA Testing including: Paternity & prenatal paternity test, Baby gender test, Sibling Test, Y-DNA Test, Twins Test, Grandparent, Aunt & Uncle DNA Test

  • Dna Test
  • Dna Testing
  • Paternity Testing Service
2.6 Out of 5.0

Reviews For AlphaBiolabs

Reviews for this business have been aggregated from multiple sources.

Based on 11 Reviews

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c yq
Review source: Google c yq Friday, December 23rd 2022
Been a few days since payment but they have yet to dispatch the test kit despite their policy to dispatch kits within a business day of payment. Tried to talk to their social media accounts which are still very active but i have received no reply from them. Also tried their customer service form and email; still no reply.
They even offer same day mailing given how time-sensitive the problems their customers face are but i guess they really think otherwise.

I will be looking for options for refund, which includes going to court if necessary. This is the only way to deal with errant merchants.

Granted, it has been "only" a few days and they might get back to me soon. I will revise my rating to a higher one if help is appropriately rendered. Please get back to me soon. Thanks.
Re: Been a few days since pay ... AlphaBiolabs replied on Tuesday, January 3rd 2023

Hello. Thank you for your review, and we're sorry to hear that you're not happy with the service you received. If you could email [email protected] and provide your full name & order reference, our Customer Services team will be happy to look into this for you.

Ellie Callahan
Review source: Google Ellie Callahan Tuesday, November 22nd 2022
Terrible customer service. It’s been 14 days and I haven’t received results.
Re: Terrible customer service ... AlphaBiolabs replied on Tuesday, November 22nd 2022

Hello Ellie. Could you please contact our Customer Services team on 727-325-2902 or [email protected], and we will look into this for you right away. Thanks.

Devan Wilkie
Review source: Google Devan Wilkie Tuesday, May 3rd 2022
Never received any results and being refused a refund. DO NOT USE THIS LAB.
Re: Never received any result ... AlphaBiolabs replied on Wednesday, May 4th 2022

Hello Devan. We're sorry to hear that you weren't happy with the service you received. In order for us to look into this for you, could you please contact [email protected]. Thank you.

Duke Vane
Review source: Google Duke Vane Tuesday, September 7th 2021
I can't really trust the service. They had no idea how hard it would be to get the blood draw taken. I set up appointments at no less than 4 labs where they all stated that they would not do a blood draw and send it off to this lab. That got me wondering. Is this lab okay? Finally through this company I got an unwashed technician to come to my door and take the blood sample so I could mail it in. Do not use this service. Go with a local laboratory start to finish.
Re: I can't really trust the ... AlphaBiolabs replied on Wednesday, September 8th 2021

Hello. We're sorry to hear you were unhappy with the service you received. So that we can investigate this for you, could you please email [email protected] with your full name & reference number? Thank you.

Sandra Ellis (San)
Review source: Google Sandra Ellis (San) Saturday, February 27th 2021
Got inconclusive results and have not received my refund yet, spoke to customer service representative and my refund was never mentioned!!! Totally upset with their professionalism and lack of sympathy concerning my results and all of money I spent to find answers to my questions about my “siblings”.
Re: Got inconclusive results ... AlphaBiolabs replied on Monday, March 1st 2021

Hi Sandra. We’re sorry to hear that you weren’t happy with the service you received from AlphaBiolabs. If you could email [email protected] with your full name & reference number, our Customer Services Team will look into this for you. Thanks.

Miguel Munoz
Review source: Google Miguel Munoz Thursday, July 16th 2020
Fast results ????
Jason Lopata
Review source: Google Jason Lopata Thursday, July 16th 2020
Confusion how long it takes as was told and not court approved apparently
Gabriela Sand
Review source: Google Gabriela Sand Thursday, June 4th 2020
Gabriela Sand opted not to leave a text review of AlphaBiolabs
Jane Ramirez
Review source: Google Jane Ramirez Friday, December 27th 2019
I had a very positive experience with this company. The staff on the livechat facility on the website were very helpful & quick to respond and answered all my questions. The test arrived quickly in the mail and the results were clear & easy to understand. I would recommend this company to anyone in need of a DNA test.
Shaun Bradley
Review source: Google Shaun Bradley Tuesday, December 17th 2019
Ordered a dna test from the web site. The dna kit arrived on time. Very easy to use. Results arrived withing the stated timeframe. Very happy with this company, i would use them again if i ever needed another test ????
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More About AlphaBiolabs

AlphaBiolabs provides accurate Paternity & Relationship DNA tests. AlphaBiolabs is an ISO 17025-accredited laboratory, meeting the very highest international quality standards