4700 Colonnade

BEFORE YOU DECIDE TO LIVE HERE KEEP READING!! I just submitted my 10th request in the past 50 days for the air conditioning in my apartment to be fixed.

The staff has been courteous, but the issue hasn't been addressed as I have been assured numerous times it will be. Comments such as "we are going to keep an eye on it and add Freon daily if needed", "we will get up and change the condenser coil in the rain if we have to", and "if we dont have it fixed by tomorrow, do what you need to do on google and BBB" have been made.

So here I am for the 10th time in 50 or so days in an apartment that cost more than $2000 to live in last month with the temperature approaching 80 degrees with the thermostat set on 69.

Maybe they will make it right and this post will be removed but if this post is still here, they have yet to do so.

Re: BEFORE YOU DECIDE TO LIVE ... 4700 Colonnade replied on Wednesday, September 8th 2021

Hi Joseph, Thank you for sharing your feedback. Rest assured our team is dedicated to resolving all resident concerns. We are glad to hear your communication with our team has been pleasant. We look forward to assisting you now and in the future. We appreciate your time and look forward to meeting your five-star standard.

Walls are thin...I hear everything my neighbor does. You can hear when people open and close the doors since they make loud noises and people slam the doors. A lot of college kids have moved in making the pool super crowded and loud. I would suggest living not by the pool with the music they blast. I would also look to see if any neighbors have cameras outside their door. There is someone on my floor with a camera looking at the elevator and I feel awkward every time waiting for the elevator. They do not allow a lot of things on the balcony but they let you have things all over the doors so keep that in mind if you are looking for a balcony. The staff is great though and friendly. Area is pretty safe and around a lot of restaurants, malls, and gyms.

Re: Walls are thin...I hear e ... 4700 Colonnade replied on Saturday, August 7th 2021

Hi Sara, Thank you for taking the time to share your feedback. We are pleased to hear the team is meeting your expectations. We certainly strive for a five-star experience. We would love to chat with you about the other items mentioned to see how we can reach that five-star expectation for you. Please give us a call at your earliest convenience

Maiya the leasing consultant that toured me was very helpful and kind! She provided GREAT service and made my experience with finding a new home a breeze. Definitely will recommend. Thank you!

Andrea is so phenomenal & so helpful - In the pouring rain, she was still willing to show us around! The Colonnade is by far the most beautiful living area in Birmingham.

Re: Andrea is so phenomenal & ... 4700 Colonnade replied on Saturday, May 29th 2021

Hi Karagan, We are pleased you enjoyed your experience with Andrea. We strive to meet five-star expectations with every encounter. Thank you for taking the time to leave your feedback.

These apartments are amazing! Clean and beautiful! I must say the staff here is amazing, especially Steve Pearson! He goes above and beyond to make sure everything is perfect for the tenants! My daughter moved in a couple of months ago (first time living in the big city) and I felt so much better after meeting him!

Re: These apartments are amaz ... 4700 Colonnade replied on Sunday, April 11th 2021

Hi April, We are so thrilled you and your daughter are enjoying 4700 Colonnade. Steve is amazing and we are glad you were able to see this shine through in your experience. We are so glad to have him as apart of our team. Thank you for taking the time to share your feedback.

Andrea provided a fantastic tour of the rooms and facilities! Very nice place and super friendly staff.

Re: Andrea provided a fantast ... 4700 Colonnade replied on Wednesday, March 17th 2021

Hi Morgan, Thank you for your kind words. We are thrilled you enjoyed touring our community and Andrea's hospitality. Our team is committed to providing excellence in service and we are glad to see we have met your five-star expectations. Thank you for taking the time to share your feedback.

Moved in October 2020 and am still impressed with the quality of life and location. Friendly staff and very responsive. This is like a resort! Has a coffee shop, Innova, on site, gym, pool and security. The apartments are nice and still new. Recommend this highly!

Re: Moved in October 2020 and ... 4700 Colonnade replied on Wednesday, March 10th 2021

Hi Cathy, Thank you for your kind words. We are so thrilled you are enjoying your home at 4700 Colonnade. Our team strives to keep the community beautiful and to meet five star standards daily. We are glad that your experience reflects this effort. Thank you for taking the time to share your feedback.

Beautiful homes and great staff!

Re: Beautiful homes and great ... 4700 Colonnade replied on Friday, March 5th 2021

Hi Ashley, Thank you for the kind words. We are so pleased our community and team members met your five-star expectations. Thank you for taking the time to share your feedback.

While helping a friend coordinate an out of town move to 4700 Colonnade I worked with Andrea and the staff to tour the apartments and ensure that they were clean, safe and well maintained. We not only found a great apartment for my friend, the staff went out of their way to accommodate my friend's needs and her move. I would highly recommend 4700 Colonnade to anyone who wants to live in a complex located in an upscale, safe and convenient Birmingham neighborhood.

Re: While helping a friend co ... 4700 Colonnade replied on Wednesday, March 3rd 2021

Hi Mark, Thank you so much for your kind words! We are elated your time working with Andrea and our Team met your five-star standard. This is the level service we are always striving for and we are thrilled to see this was your experience. Thank you for taking the time to share your feedback.

We just moved to Colonnade Place a month ago. The service has been excellent. Steven & Travis in Maintance have made life more comfortable & take care of whatever needs to be done. The office staff are professional, and everyone is friendly. We love our new home and so does Mademoiselle Doda Bunny, our cat. ?

Re: We just moved to Colonnad ... 4700 Colonnade replied on Tuesday, March 2nd 2021

Hi Susan, We are thrilled to have you as a new member of the 4700 Colonnade Family. We are so glad that you and Mademoiselle Doda Bunny are enjoying your new home! We love Steven &Travis also. They are Amazing and we are so glad you can see it too! We hope to keep up this five star service for you. Please let us know if you need anything.