360 Towing Solutions San Antonio is an emergency towing & roadside assistance company that operates 24/7. We can reach you in a short time. (210) 920-9705
From the 360 Towing Solutions San Antonio website:
360 Towing Solutions In San Antonio is an emergency towing & roadside assistance company that operates 24//7. Call us today - (210) 920-9705
Someone came right away despite it being Thanksgiving.. excellent communication as they kept me in the loop as far as ETA. The driver was super nice and friendly as well.
John gonazalez is the worst person to work here he should not be allowed to speak to customers HORRIBLE SERVICE THEY CHARGED ME AND NEVER REFUNDED MY MONEY WHEN THEY NEVER SHOWED UP TO HELP AND SAID THEY HAVE REFUNDED MY MONEY AND I SHOULD'VE NEVER BEEN CHARGED!!!!! Now they won't answer the phone I had to get law enforcement involved !!!!! These people are thieves
Re: John gonazalez is the wor ...
360 Towing Solutions San Antonio replied on Wednesday, October 27th 2021
We are glad that you took the time to provide your feedback on our services. We strive to provide excellent quality solutions, 24/7. Please accept our sincere apology for your poor experience. We will investigate the incident and draw lessons from it.
There was some communication issues between me and the manager and the driver. I waited almost 2hrs but when getting something towed who doesn't wait long? Once the guy was there he got it down the parking garage ramp I was on to he able to load it. Once hooking it up he drove to the drop off location and parked it in the exact spot I wanted. To add to the experience it was 8pm. The driver then waited an additional 10 mins in the parking lot under my Uber picked me up so I wasn't left sitting in a empty parking lot in the dark.
Re: There was some communicat ...
360 Towing Solutions San Antonio replied on Wednesday, October 27th 2021
Thank you for your business and your honest review.
Too expensive. Head manager is good but those under him are not professional.
Re: Too expensive. Head manag ...
360 Towing Solutions San Antonio replied on Tuesday, October 5th 2021
We extremely lament your bad experience. We are absolutely committed to 100% customer satisfaction and sincerely hope you will allow us to prove it to you in the future.
My experience was awesome. They came 3 hours later after I placed the call, but who isn't busy in this big city? They have other people calling them too you know? So be patient. The guy was really cool with me. Made me feel comfortable. He offered me a ride to and from the place. Which I didn't take the offer because I had another vehicle, but totally cool that they have that option. I can't remember his name! I am honestly bad with names. Anyways, awesome job. I do recommend them!
Re: My experience was awesome ...
360 Towing Solutions San Antonio replied on Monday, September 13th 2021
Do not waste your hard earned money!!!! They are not affordable. After giving them my info on where I was stranded they said they k ew exactly where I was at. 4 hours later they were still asking me for directions! They sent another tow company and didnt give them the right directions! They're unprofessional and do not know how to communicate effectively!
Re: Do not waste your hard ea ...
360 Towing Solutions San Antonio replied on Monday, September 13th 2021
We're sorry to hear you had a bad experience. Your feedback is highly appreciated and will help us to improve our ability to serve you and future customers. Thank you for bringing this to our attention! We truly hope that you would allow us to fulfill your expectations in the future.
Guy hung up on me wouldn't trust him wit anyone's car
Re: Guy hung up on me wouldn' ...
360 Towing Solutions San Antonio replied on Monday, September 13th 2021
We extremely lament your bad experience. We are absolutely committed to 100% customer satisfaction and sincerely hope you will allow us to prove it to you in the future.
Best of the Web is an online platform connecting businesses and consumers backed by our team of editors. Our team verifies every business, product, and service before it gets listed in our directory and offers everyone the peace of mind that the products and services they’re looking for have been stamped as the Best of the Web.
This website uses cookies to ensure you have the best experience.
By continuing to use this site, you consent to our Privacy policy. You can disable cookies at any time, by changing your browser settings.
Please Confirm
Are you sure you wish to report this review as abusive, offensive or otherwise not appropriate for this website?