3 Pros Basement Systems

Stephen Raddie opted not to leave a text review of 3 Pros Basement Systems

We highly recommend 3 Pros! We were having water issues in our basement and met with several companies. It was no contest- 3 Pros was by far the most professional and honest of them all. One company tried to sell us a 12K job, whereas 3 Pros gave us options to start with for mitigating the water issues ourselves. They came recommended to us by friends and I would recommend them to everyone. Mr. Brock was the specialist 3 Pros sent to our house and he is by far the most helpful, honest, knowledgeable contractor with whom I've ever worked. He also spent time to look at other issues we were having and recommended what we should do to fix them. They have a customer for life!

Re: We highly recommend 3 Pro ... 3 Pros Basement Systems replied on Wednesday, September 22nd 2021

Hi Maria! We can't thank you enough for the kind words about our company and our sale professional, Mr. Brock. Your review means a lot to us and lets us know we're on the right track!

I had the company come out initially to provide an estimate for our crawlspace (which was in our new renovation). The rep was very nice and thorough. Called back the company to as if they could look at our attic too and was met by a very rude office manager who said they don't do remodels. Of course they just had a rep out who said it was no issue - and she chose to debate the point. I was hoping to use this company's service but they have a real customer service challenge in their back office. Your experience may differ but mine was not pleasant.

I had 3 Pros/Comfenergy come out to seal some recessed lights and an exhaust in my attic. They will go above and beyond to make sure you are happy and really listen to your requirements and ensure they produce based off of that.

I strongly recommend 3 Pros/Comfenergy and will be working with them again in the future!

Thanks again for everything!

Re: I had 3 Pros/Comfenergy c ... 3 Pros Basement Systems replied on Thursday, November 5th 2020

Thank you so much for your review. We greatly appreciate your kind words.

Within a day or two of my calling, your office contacted us and made appointment for reviewing the basement and make recommendations or the work needed. This was explained clearly to us. Once we made the decision, your staff contacted us and the work was completed last week.
The work crew and the foreman was courteous and professional. We are grateful that you completed the work prior to an important family event,
Thank you very much
Thomas N Jacob and Annamma J jacob
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Re: Within a day or two of my ... 3 Pros Basement Systems replied on Tuesday, October 6th 2020

We are so pleased to hear that you had a great experience with us!! Please let us know if there is anything that we can help you out with in the future. Thank you for taking the time to leave us a review. We greatly appreciate it!

I cannot say enough good things about this company! The salesperson Carl Depner was on time, up front and extremely communicative. The crew worked their tails off to make my project a success. Anthony Matus, wow just wow... professional, dedicated and one of the hardest working individuals I've ever seen! John LeVan oversaw all the little details and had the best attitude! it was an absolute pleasure working with this company and I can't wait to do business with them in the future!

Re: I cannot say enough good ... 3 Pros Basement Systems replied on Thursday, September 24th 2020

Thanks Sharron! We are so glad that you had a good experience with us!!

Very professional. Very courteous crew. Great service.

This company did an amazing job! Every one of the employees I encountered were all courteous and professional. The crew that did the job were all very knowledgeable and did a great job at communicating the whole process to me. I highly recommend them!

Re: This company did an amazi ... 3 Pros Basement Systems replied on Tuesday, July 28th 2020

Hi Jessica! We are so happy to hear that you got great service at 3 Pros Basement Systems. Thank you so much for supporting us with a 5 star review!

Devon Welcher opted not to leave a text review of 3 Pros Basement Systems

Crystal Mullins opted not to leave a text review of 3 Pros Basement Systems