24 Seven Storage

Sarah did an awesome job helping me with my dilemma. She suggested what the issue may be and before you know it the problem was resolved. Thanks Sarah , you rock lady ????????

Re: Sarah did an awesome job ... 24 Seven Storage replied on Thursday, November 10th 2022

Hey Paula, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Great deals

Re: Great deals ... 24 Seven Storage replied on Wednesday, October 5th 2022

We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Team. Have a great day!

Very helpful. Thank you

Re: Very helpful. Thank you ... 24 Seven Storage replied on Friday, September 16th 2022

Jonathan, we are so pleased to know that your visit to the 24 Seven Storage was met with excellent customer service! Thank you for choosing to store with us, and we appreciate your business!!

Leah Murphy opted not to leave a text review of 24 Seven Storage

I am 87 year old woman lost the tiny key to the lock. My grandson has a contractor buddy who could cut the lock. My grandson called the first lady said that should be no problem! Instead they make your hire a locksmith! My other storage facility just replaced the keys if they were lost instead they make you pay a lock smith which cost even more money. Awful storage facility! Customer service is horrible! What a complete rip off!

Re: I am 87 year old woman lo ... 24 Seven Storage replied on Tuesday, September 6th 2022

Marugerite, we regret to hear about your experience at our Credle Road Location. 24 Seven Storage takes the security of your storage space seriously which is why we require a locksmith to cut locks. Locksmiths are skilled at properly removing a lock without damaging the hasp or door. For the security of your contents, we don’t keep keys to customer locks. If you would like to discuss this further, please call/email us at 757-916-5557 or [email protected].

If you are looking for centrally located, convenient, clean, storage; 24- Seven storage in Virginia Beach off of Credle Rd. IS THE PLACE! 24 hour access to a keyless coded and gated facility to ensure safety and security
What was a nice surprise was the customer service!! Carley and Alyssa assisted me through moving from 1 unit to another graciously granting me extra time to move. Friendly, courteous, informative, and Great at their jobs. Thank you Ladies!!
A. Stewart
Salt Life
Beachalicious

Re: If you are looking for ce ... 24 Seven Storage replied on Sunday, August 21st 2022

Amanda, your wonderful feedback and rating mean a lot to us.

Very helpful, super nice. carley A+ job

Re: Very helpful, super nice. ... 24 Seven Storage replied on Friday, August 12th 2022

Anthony, we are so thrilled to see your review of our 24 Seven Storage ! We strive for the best possible storage experience, and we are so happy to know our staff has exceeded that expectation! Thank you for choosing 24 Seven!

All around terrible experience. Was told to change my lock, per new requirements. Rental fee was increased without warning. My unit is somehow dirty inside and filled with spiders, without the door being opened frequently so my belongings are being destroyed due to poor upkeep. Have also had water in my unit after rain. Absolutely do not recommend.

Re: All around terrible exper ... 24 Seven Storage replied on Tuesday, July 26th 2022

Virginia, we regret to hear about your experience at our Credle Road location. 24 Seven Storage takes the security of your storage space seriously which is why we now require the round disc-style lock. This is the most secure lock in today’s industry standard. We have been busy working very hard to improve the facility. We hope you noticed during your visits all the items we improved at this location. We painted the facility, added a security gate, security cameras and we are now adding a new roof. An exterminator visits our facility monthly to spray for bugs to help with pest control. This is the first we are hearing from you regarding water in your space after it rains. If you are open to discussing your experience further, please call/email us at 757-916-5557 or [email protected].

Well run and clean!

Re: Well run and clean! ... 24 Seven Storage replied on Monday, May 16th 2022

Jon thanks for letting us know how we did so that we can continue to improve!

I had a great experience with Carley this morning and 24/7 storage. I had to upgrade from a unit I had just bought but it wasn’t big enough. So Carley was able to get me squared away. I hope to continue my pleasant experience.

Re: I had a great experience ... 24 Seven Storage replied on Saturday, March 19th 2022

Brad, we truly appreciate that you took the time to let us know how we did! Thanks for choosing 24 Seven Storage!