From the Holiday Inn Seattle Downtown website:
Official site of Holiday Inn Seattle Downtown. Read guest reviews and book your stay with our Best Price Guarantee. Kids stay and eat free at Holiday Inn.
Hotels and Motels, Holiday Inn Seattle Downtown
Based on 10 Reviews
Add ReviewClean and spacious room. We arrived late at night and the front desk agent Bee was very welcoming and accommodating.Report
Isabella Skelley opted not to leave a text review of Holiday Inn Seattle DowntownReport
Front desk was extremely rude and tried to charge me twice for the night. The bed was so hard both or us had trouble sleeping and woke up with back and hip painReportRe: Front desk was extremely ... Holiday Inn Seattle Downtown replied on Saturday, December 18th 2021Hi Carie, We're so sorry to hear our service fell below your (And our!) standards, and I personally apologize for not resolving it to your standards prior to now. If you'd like to reach out to me directly, I can be reached at [email protected] or 206-694-0073. Hoping to hear from you, Bee Jungers - Guest Service Manager
This hotel is under construction/renovation. They're putting guests on floors right next to rooms that are being worked on. It was extremely loud every single morning. The heater was outdated. The bed was uncomfortable and the shower had low pressure. Just overall a bad experience.Report
Richard Nada opted not to leave a text review of Holiday Inn Seattle DowntownReport
The beds were so hard it was literally painful to sleep. The toilet didn't flush properly. The lady who checked me in was SUPER sweet and helpful but otherwise my stay was uneventful until I tried to check out in the morning. This is where things went from meh to absolutely horrible. My credit card was authorized the night before when I checked in and it the morning the girl at the front desk attempted to run my card multiple times again and insisted I would be forced to provide another form of payment despite the charge already being authorized on my card and the funds being held on my card. She insisted that an authorized hold wouldn't cover the payment and I would have to pay with another card. She was incredibly rude, disrespectful to both me and my mom. If you stay at this hotel I urge you to check your card balances to be sure they don't double charge you at check out. I stayed here because it was close to Pike Place market and The showbox concert venue because I was going to see my favorite band the next day but I will never. Ever stay in this hotel again and would never recommend it to anybody I know and would like my money back for the exceptionally disrespectful treatment I recieved from the front desk staff, especially Jackie, who was the one trying to run multiple charges to my credit card and yelling at me and my mom and tresting us like we were stupid and hadn't been staying in hotels for 30+ years and not knowing how credit card charges work.ReportRe: The beds were so hard it ... Holiday Inn Seattle Downtown replied on Thursday, December 16th 2021Hey Jackie! We're so sorry to hear you had a bad experience with our property. This is definitely not the experience we strive for, and if you'd like to reach out to me directly for any reason, I can be reached at 206-694-0073 or [email protected]. Best, Bee Jungers, Guest Service Manager
Best part about the stay was the staff and service we received. Top notch. Rooms are average or below expected compared to other Holiday Inns but not bad. We had everything we needed.Report
Great for price, heater was a bit loud and a light switch randomly stopped working midway through stayReportRe: Great for price, heater w ... Holiday Inn Seattle Downtown replied on Tuesday, December 14th 2021Thank you for your review, Kenneth! We're sorry to hear that your heater was a little too rambunctious, but we love to look into that to make sure we can fix it for the next person. If you'd like to reach out directly for any reason, I can be reached at [email protected] or 206-694-0073. Best, Bee Jungers, Guest Service Manager
J'y ai passé une nuit et je n'y serai pas restée plus. Beaucoup de bruit gênant pendant la nuit, pas de petit déjeuné. Je laisse deux étoiles pour la proximité au centre ville…ReportRe: J'y ai pass? une nuit et ... Holiday Inn Seattle Downtown replied on Sunday, December 12th 2021Bonjour Célia ! Nous sommes désolés d'apprendre que votre séjour n'a pas été aussi agréable que nous le souhaitons. Je tiens à préciser que nous servons un petit-déjeuner, cependant, comme il s'agit d'un restaurant à service complet, ce n'est pas le buffet gratuit typique auquel la plupart des clients de l'hôtel sont habitués. Pour ce malentendu, je tiens à m'excuser. Si vous souhaitez me contacter pour une raison quelconque, je peux être contacté au 206-694-0073 ou à [email protected]. Meilleurs vœux, Bee Jungers
Comfortable and quiet place to stay, close to major attractions.Report
The Holiday Inn® Seattle offers guests the most convenient location in the City. We are just five blocks from Seattle Center and leisure guests know our hotel is the best because we are a short walk away from the Space Needle Pike Place Market and Pioneer Square. No visit is complete without a stop at a Seattle icon like Nordstrom or catching a game at either Safeco Field or CenturyLink Stadium. We're also close to some of Seattle's most distinctive districts like Capitol Hill Queen Anne and Fremont. Even the Seattle Art Museum is within walking distance of our Hotels location. If business brings you to town you'll love our hotel because we are close to major businesses universities and the Seattle Cruise Terminals. Plus we offer free high-speed Internet access a Business Center room service and meeting rooms to make doing business easy. Among downtown hotels in Seattle only ours can match a terrific location with outstanding service and amenities. Our friendly and knowledgeable staff is here to ensure you have the perfect Emerald City experience. From museum directions to fine dining at our full-service restaurant and lounge you will find we have not overlooked a thing. Make your next trip perfect and choose our downtown Seattle hotel.